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Service bulletin ITB17-036a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119214
Published by NHTSA2017-10-15
Manufacturer's numberITB17-036a
Manufacturer's date2017-07-26
NHTSA componentENGINE

NHTSA's summary

2016-2017 Q50 AND 2017 Q60; ENGINE STOPS RUNNING, MIL ON WITH DTC STORED This bulletin has been superseded by ITB17-044. VOLUNTARY SAFETY RECALL CAMPAIGN 2016-2017 Q50 AND 2017 Q60 WITH 2.0L TURBO ENGINE; FUEL PUMP CONTROL MODULE Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
INFINITI Q502016, 2017
INFINITI Q602017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
P4A05, P4A062025-02-10. Service bulletin. ***** Retailer Announcement ***** INFINITI is committed to providing the highest levels of product quality and customer satisfaction. Therefore, INFINITI is conducting a warranty extension to Full Useful Life (FUL) of 10 years or 120,000 miles, whichever occurs first, if white smoke or oil leak occurs with MIL-On condition that requires replacement of the turbocharger assembly on model year 2016-2018 Q50 and model year 2017-2018 Q60. All other warranty terms, limitations, and conditions remain unchanged. On some model year 2016-2018 INFINITI Q50 and 2017-2018 Q60 vehicles there is a possibility that the turbocharger bearing may leak engine oil internally due to premature wear. The internal turbocharger oil leak may cause one or more of the following: Excessive smoke from the exhaust, Service Engine Soon (MIL) light and in severe cases, lack of engine power or damage to the internal components of the turbocharger. During the limited emission warranty extension period, owners are eligible for free replacement of the Turbocharger if it is determined to be required by an INFINITI trained technician. Owners of eligible vehicles will receive notification of this limited emission warranty extension during February 2025. ***** What Retailers Should Do ***** 1. Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. Then, proceed with the instructions in item (2) below. 2. If a client contacts the retailer with a Turbocharger concern in an owned or leased vehicle, retailers should use the Electronic Service Manual (ESM) and appropriate Technical Service Bulletins (TSB) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Retailers will need to follow the warranty process and obtain pre-approval when the repair cost exceeds a Retailer’s Claims Administration/Authorization Limits (DCAL). CONFIRM: With the vehicle at operating temperature excessive smoke from exhaust, the Service Engine Soon (MIL) light on (with DTC P0106) due to excessive oil in the intake system from a turbocharger, or other damage to the turbocharger due to unusual bearing P4A05/P4A06 | Original Document wear and oil leakage. Proceed to replace the affected turbocharger(s) and update the vehicle to the latest engine software.
ITB17-050C2025-02-10. Service bulletin. MIL ON WITH DTC(S) STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB17-050.
ITB22-038D2025-02-10. Service bulletin. TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES: VR30DDTT IF YOU CONFIRM One or both turbochargers require replacement. ACTION 1. Replace the affected turbocharger(s). • Refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. 2. Refer to step 212 in the SERVICE PROCEDURE to confirm if the ECM needs to be reprogrammed. • 2016-2024 Q50 and 2017-2021 Q60 will require ECM reprogramming at the end of this SERVICE PROCEDURE. 3. If the ECM part number is in Table A (page 61 and 63), reprogram the ECM. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ITB24-017A2025-01-30. Service bulletin. ENGINE ROOM SUB-HARNESS IF YOU CONFIRM DTC P06DA-00 for “ENGINE OIL PRESSURE CONTROL” is stored as current (active) with CONSULT-III plus (C-III plus). ACTION Replace the engine room sub-harness. Refer to the SERVICE PROCEDURE in this bulletin. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
ITB22-038C2023-12-08. Service bulletin. TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-050B2023-12-08. Service bulletin. MIL ON WITH DTC(S) STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-038B2023-09-08. Service bulletin. TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REV2 R22D1 Q50_Q2023-07-11. Service bulletin. ISS Reprogram Voluntary Emission Recall Campaign REVISED June 14, 2023 Please discard earlier versions of this bulletin. The announcement from June 10, 2023 has been revised to include the following: • INFINITI has expanded the investigation of a potential issue with the repair remedy to include model years 2018-2019 Q50 and Q60 vehicles. • Repairs on all vehicles are temporarily suspended while INFINITI investigates the remedy. • As a result, all vehicles affected by this campaign will be temporarily deactivated in Service Comm and National Service History. • An update will be provided at a later date • If there are claim processing concerns, email the FQA mailbox: FQA_Inspection_Support@nissan-usa.com
REV1 R22D1 Q50_Q2023-07-11. Service bulletin. ISS Reprogram Voluntary Emission Recall Campaign REVISED June 10, 2023 Please discard earlier versions of this bulletin. The announcement from May 5, 2023 has been revised to include the following: • INFINITI is investigating a potential issue with the repair remedy for model years 2016-2017 Q50 and Q60 vehicles. • As a result, these affected vehicles will be temporarily deactivated in Service Comm and National Service History. Repairs on these vehicles are temporarily suspended while INFINITI investigates the remedy. • An update will be provided at a later date • If there are claim processing concerns, email the FQA mailbox: FQA_Inspection_Support@nissan-usa.com
R22D1 Q50_Q60 Da2023-06-08. Service bulletin. Daimler ISS Reprogram Voluntary Emission Recall Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Recall Campaign on certain MY2016-2019 INFINITI Q50 and MY2017-2019 INFINITI Q60 vehicles to reprogram the Engine Control Module (ECM). The ECM reprogram is intended to improve the Idle Stop/Start functionality after 250,000 starter operations. Affected vehicles are subject to stop sale. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History – Open Campaign I.D. R22D1 • Refer to IPSB15-286 for additional information. 2. Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied. 3. Retailers should use ITB23-017 to remedy any vehicles subject to this campaign. 4. Once remedied, retailers should submit the claim using the claims coding provided and release the vehicle.