Service bulletin NTB17-015

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10119187
Published by NHTSA	2017-10-15
Manufacturer's number	NTB17-015
Manufacturer's date	2017-02-16
NHTSA component	EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with a navigation system. SERVICE INFORMATION On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a copayment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This customer satisfaction initiative will cover some or all of the parts and labor cost required to upgrade the vehicle?s telematics hardware to be 3G compatible. You MUST use Service Comm to confirm bulletin Applicability. Dealer?s Responsibility It is the dealer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this customer satisfaction initiative which for any reason enters the service department. If a vehicle subject to this customer satisfaction activity was part of a dealer trade, the letter associated with that vehicle should be forwarded to the appropriate dealer for upgrade completion. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
NISSAN LEAF	2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V296000	2023-04-26. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB11-088D	2023-09-08. Service bulletin. AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB11-038B	2021-08-06. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2011 LEAF®; VCM REPROGRAM Service Campaign ID # P1213 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P1213. • Discard all previous versions of NTB11-038.
NTB14-084C	2021-05-24. Service bulletin. 2-Sensor occupant classification System Diagnostics and Information
PC421OL	2021-05-10. Service bulletin. Nissan is conducting this voluntary service campaign on certain specific 2013 ? 2015 LEAF vehicles to replace the high pressure pipe and the high pressure flexible hose for the AC system.
NTB11027B	2021-05-10. Service bulletin. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
NTB16050	2021-05-10. Service bulletin. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific 2013 2015 LEAF vehicles to replace the high pressure pipe and the high pressure flexible hose for the AC system. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC421 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
NTB09099A	2021-05-10. Service bulletin. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
NTB09131B	2021-05-10. Service bulletin. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
NTB10135F	2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin contains important service procedures that must be performed in order to set-up and maintain the Nissan LEAF Telematics system. Sections: Turning ON the TCU During PDI When a TCU Needs To Be Replaced After A/V Control Unit Replacement - Enter "NissanConnect EV" User ID and Password See this bulletin for more detail. NOTE: Detailed Telematics system information outside the scope of this bulletin can be found in the AV section of the Electronic Service Manual (ESM).
NTB15100	2021-05-10. Service bulletin. IF YOU CONFIRM DTC P18A5 (AUTO P CANCELLATION) is stored as CURRENT, and will not erase. NOTE: This DTC can be set during manufacture and will not reoccur once cleared. This DTC is not in the Electronic Service Manual (ESM) and no further diagnostic is necessary. ACTION Follow the Service Procedure in this bulletin to erase the DTC. Please see this bulletin for further details.