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Service bulletin SB 409

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119160
Published by NHTSA2017-10-15
Manufacturer's numberSB 409
Manufacturer's date2014-05-01
NHTSA componentENGINE

NHTSA's summary

This Service Bulletin informs affected customers that Leece Neville alternators are subject to early failures and not meeting reliability requirements in which the alternator could operate in an over-charge condition, which may result in a coach down situation or damage to engine components on model year 2014 MCI D model coaches and model year 2014 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
MCI D40002014
MCI D40052014
MCI D45002014
MCI D45052014
MCI J45002014

Listing a model year does not mean every vehicle of it is concerned: the document says which.