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Service bulletin SB 392B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119152
Published by NHTSA2017-10-15
Manufacturer's numberSB 392B
Manufacturer's date2013-09-18
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

This Service Bulletin supersedes Service Bulletin 392 in its entirety and informs affected customers that coaches equipped with a Cummins 2010 engine can experience intermittent faults of the engine and/or transmission of the mulitplex controller program and as a result, the coach will operate with active engine and/or transmission codes that may require immediate attention on model year 2011-2013 MCI D model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
MCI D40002012 to 2013
MCI D40052011 to 2013
MCI D45002011 to 2013
MCI D45052011 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.