WenmarOpen by Wenmar Pro

Service bulletin SB 396

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119150
Published by NHTSA2017-10-15
Manufacturer's numberSB 396
Manufacturer's date2013-06-18
NHTSA componentENGINE

NHTSA's summary

This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1344 that addresses a calibration change, which Cummins advises will improve the engine and aftertreatment reliability on Cummins ISX engines in model year 2011-2013 MCI D model coaches, model year 2011-2013 MCI E4500 model coaches and model year 2011-2013 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
MCI D40002011 to 2013
MCI D40052011 to 2013
MCI D45002011 to 2013
MCI D45052011 to 2013
MCI E45002011 to 2013
MCI J45002011 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.