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Service bulletin SB 393

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119143
Published by NHTSA2017-10-15
Manufacturer's numberSB 393
Manufacturer's date2012-12-07
NHTSA componentENGINE

NHTSA's summary

This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued campaign C1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the required 12 volts on Cummins ISX engines in model year 2011-2012 MCI D model coaches, model year 2011-2012 MCI E4500 model coaches, and model year 2011-2012 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
MCI D40002012
MCI D40052012
MCI D45002011 to 2012
MCI D45052011 to 2012
MCI E45002011 to 2012
MCI J45002011 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.