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Service bulletin SB 389

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119139
Published by NHTSA2017-10-15
Manufacturer's numberSB 389
Manufacturer's date2012-10-12
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

This Service Bulletin informs affected customers that the retention nut utilized on the Leece Neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012 MCI D model coaches, 2011-2012 MCI E4500 model coaches, and 2011-2012 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
MCI D40002011 to 2012
MCI D40052011 to 2012
MCI D45002011 to 2012
MCI D45052011 to 2012
MCI E45002011 to 2012
MCI J45002011 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.