# Service bulletin 5NP\-N7C7C\-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10119087
- Published by NHTSA: 2017\-10\-15
- Manufacturer's number: 5NP\-N7C7C\-12
- Manufacturer's date: 2016\-11\-16
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

This bulletin describes the procedure to update the navigation system to improve the user interface and remove redundant notifications.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10119087-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10119087-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 GENESIS G90

## Recalls for the same vehicles and component

- [2024089](/recalls/tc/2024089.md), 2024-02-13: Electrical
- [24V107000](/recalls/nhtsa/24V107000.md), 2024-02-13: ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

## Other bulletins for the same vehicles and component

- [25\-GI\-009G](/bulletins/11017471.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.
- [25\-01\-024H EM](/bulletins/11017111.md), 2025-04-18, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
- [25\-01\-024H TSB](/bulletins/11015936.md), 2025-03-25, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
- [24\-BE\-012G](/bulletins/11008141.md), 2024-09-30, Service bulletin: ELECTRICAL SYSTEM. On certain 17\-19MY G90 \(HI\) vehicles, the DIS2.0 head units may experience any of the following symptom\(s\): \(1\) Battery Drain, \(2\) Genesis Connected Services \(GCS\) Activation Issues, \(3\) Genesis Connected Services Remote Service Failures, \(4\) Genesis Connected Services Point of Interest Failures. Follow the instructions in this TSB to update the AVN.
- [23\-BE\-012G](/bulletins/10241802.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. On certain 17\-19MY G90 \(HI\) vehicles, the DIS2.0 head units may experience any of the following symptom\(s\): \(1\) Battery Drain, \(2\) Genesis Connected Services \(GCS\) Activation Issues, \(3\) Genesis Connected Services Remote Service Failures, \(4\) Genesis Connected Services Point of Interest Failures. Follow the instructions in this TSB to update the AVN.
- [21\-EM\-006HG\-1](/bulletins/10203273.md), 2021-11-06, Service bulletin: ELECTRICAL SYSTEM. Certain G80 and G90 Genesis vehicles may experience DTC code P0597 for “Thermostat Heater Control Circuit/Open”. This bulletin provides information on replacing the electric thermostat. No drivability issues are associated with this condition.
- [20\-EM\-003HG](/bulletins/10183956.md), 2020-12-08, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT; EQUIPMENT ADAPTIVE/MOBILITY. Certain G80 and G90 Genesis vehicles may experience DTC code P0597 for “Thermostat Heater Control Circuit/Open”. This bulletin provides information on replacing the electric thermostat. No drivability issues are associated with this condition.
- [20\-AT\-013HG](/bulletins/10174801.md), 2020-05-07, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Certain Genesis G80 and G90 vehicles may experience the Shift By Wire \(SBW\) system slipping into Neutral when shifting from Reverse to Drive or Drive to Reverse. Replace the electronic shifter with a new shifter that has a production date of 6/2/17 or newer to resolve this condition.
- [20\-EE\-002H\(1\)](/bulletins/10173545.md), 2020-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims by running the GDS Battery Claim App. The App must be run right after an incident battery is removed from the vehicle or after a battery charge is completed which qualifies for a warranty. It must be run at any time between RO open and close dates.
- [19\-EE\-004HG\-1](/bulletins/10163283.md), 2019-07-29, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This bulletin aids with the general battery maintenance procedure TSB 19\-EE\-006H, but only applies to vehicles equipped with Blue Link SOC reporting ability.

JSON: [/v1/bulletins/10119087](/v1/bulletins/10119087)

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