# Service bulletin 20\-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10118719
- Published by NHTSA: 2017\-10\-12
- Manufacturer's number: 20\-16
- Manufacturer's date: 2017\-09\-12
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

Fix\-As\-Fail: HVAC panel and temperature mode doors are failing for certain 579 and 567 models.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10118719-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10118719-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2012 to 2017 PETERBILT 567
- 2012 to 2017 PETERBILT 579

## Recalls for the same vehicles and component

- [15V641000](/recalls/nhtsa/15V641000.md), 2015-10-09: EQUIPMENT
- [15V132000](/recalls/nhtsa/15V132000.md), 2015-03-06: EQUIPMENT:OTHER:LABELS; TIRES

## Other bulletins for the same vehicles and component

- [01\-079](/bulletins/10238387.md), 2023-07-05, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY; ENGINE AND ENGINE COOLING. Fix\-as\-Fail \- HVAC Intermittently Stops Blowing Cold Air
- [04\-019](/bulletins/10210949.md), 2022-05-05, Service bulletin: STRUCTURE; EQUIPMENT. A roof fairing reinforcement kit increases structural support for one\-piece 579 roof fairings that are experiencing fatigue from external forces such as reverse towing.
- [51\-013](/bulletins/10208758.md), 2022-03-04, Service bulletin: EQUIPMENT. Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway \(PMG001\) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.
- [21PBN](/bulletins/10207154.md), 2022-02-04, Service bulletin: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; ELECTRICAL SYSTEM; EQUIPMENT. Interim Safety Recall – Methane detection system will not warn the operator if the system loses power. The driver could be unaware of an issue with the methane detection system or excessive methane present, increasing the risk of a fire, crash and/or personal injury. The repair procedure will be added when it is available.
- [FRN215\-3Custltr](/bulletins/10195272.md), 2021-06-07, Service bulletin: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER. Sample Customer Letter \- 215\-3 Sleeper Heater Core O\-Ring Leaking
- [02\-160](/bulletins/10188550.md), 2021-03-10, Service bulletin: VISIBILITY; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER. Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- [116\-1](/bulletins/10186168.md), 2021-02-01, Service bulletin: EQUIPMENT. SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
- [26\-037](/bulletins/10185190.md), 2021-01-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Fix\-As\-Fail \- Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator \(LCA\) fault codes leading to possible LCA hardware replacement.
- [26\-035](/bulletins/10185189.md), 2021-01-06, Service bulletin: POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Non\-safety campaign: Vehicles equipped with an Eaton Endurant 12 speed transmission may experience transmission service lamp activation, no gear engagement from neutral, and/or DTC 511 FMI 7 or 10 is set. Resolution is to update the transmission software and calibrations.
- [37\-001](/bulletins/10179371.md), 2020-09-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Fix\-As\-Fail – The Master Switch Module \(MSM\) may lose dash switch memory and functionality when the battery disconnect switch is cycled. An improved MSM is available to resolve the issue.

JSON: [/v1/bulletins/10118719](/v1/bulletins/10118719)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2020-16&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10118719&vehicle=Service%20bulletin%2020-16)