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Service bulletin SSPA0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10118484
Published by NHTSA2017-10-04
Manufacturer's numberSSPA0
Manufacturer's date2015-12-30
NHTSA componentSTRUCTURE; EQUIPMENT

NHTSA's summary

Mazda Motor Corporation is extending the warranty coverage for dashboard crash pads on certain 2009-2013 Mazda6 vehicles produced from February 4, 2008 through August 24, 2012. For certain 2009-2013 Mazda6 vehicles, the warranty coverage for sticky dashboard upper panel (crash pad) replacement only is extended to 10 years (120 months) from the original warranty start date, with no mileage limitation. Any other condition for dashboard replacement, such as discoloration, warping, or material splitting, is covered only for 36 months or 36,000 miles. On certain Mazda6 vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the crash pad may deteriorate over time. If there is prolonged exposure and deterioration, the crash pad could develop a sticky surface. If a sticky surface condition exists, the crash pad must be replaced. The warranty extension only applies to the sticky surface condition. It does not apply to crash pads that are discolored, warped, or split.These conditions are covered under Mazda?s New Vehicle Limited Warranty for the first 36 months or 36,000 miles, whichever comes first.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
MAZDA MAZDA62009, 2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20192012019-04-25. Structure
19V3230002019-04-25. STRUCTURE; SUSPENSION:FRONT:CONTROL ARM
20185042018-09-14. Structure
18V6310002018-09-14. SUSPENSION:FRONT:CONTROL ARM; STRUCTURE
20133222013-09-23. Structure
20090362009-02-04. Structure
09V0430002009-02-04. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SA-039/252025-09-05. Service bulletin. Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.
SA-058-242024-09-04. Service bulletin. Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-032-23a2023-11-02. Service bulletin. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
SA-039-23a2023-10-05. Service bulletin. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-232023-08-05. Service bulletin. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-008-22a2022-11-04. Service bulletin. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
09012162022-06-06. Service bulletin. Paint damage Mazda pocket paint guide
09005162022-06-06. Service bulletin. Siriusxm satellite radio registration transfer after unit replacement
09004162022-06-06. Service bulletin. PROPER USAGE OF DRIVER'S FLOOR MAT.
Service2022-06-06. Service bulletin. Mazda Service Support MX Connect MTips