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Service bulletin PIP5504

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10118277
Published by NHTSA2017-10-04
Manufacturer's numberPIP5504
Manufacturer's date2017-06-19
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 25002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
GMC SIERRA DENALI2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2016, 2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
21NA1992022-02-14. Service bulletin. This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
15-NA-0832021-09-07. Service bulletin. Recovery Process from a Controller Reprogramming Interruption
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
173372021-04-29. Service bulletin. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
17337-012021-04-29. Service bulletin. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
17336-022021-04-29. Service bulletin. On some 2015-2017 model year Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance