# Service bulletin PIC6287 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10118265 - Published by NHTSA: 2017\-10\-04 - Manufacturer's number: PIC6287 - Manufacturer's date: 2017\-06\-15 - NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ## NHTSA's summary This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10118265-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10118265-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2016 to 2017 BUICK CASCADA - 2016 to 2017 BUICK ENCLAVE - 2016 to 2017 BUICK ENCORE - 2016 to 2017 BUICK ENVISION - 2016 to 2017 BUICK LACROSSE - 2016 to 2017 BUICK REGAL - 2016 to 2017 BUICK VERANO - 2016 to 2017 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 CADILLAC CT6 PLUG\-IN HYBRID - 2016 to 2017 CADILLAC CTS - 2016 to 2017 CADILLAC ELR - 2016 to 2017 CADILLAC ESCALADE - 2016 CADILLAC ESCALADE ESV - 2017 CADILLAC ESCALADE ESV - 2016 CADILLAC SRX - 2017 CADILLAC XT5 - 2016 to 2017 CADILLAC XTS - 2017 CHEVROLET BOLT EV - 2016 to 2017 CHEVROLET CAMARO - 2016 to 2017 CHEVROLET CAPRICE - 2016 to 2017 CHEVROLET CAPTIVA - 2016 to 2017 CHEVROLET CHEVEROLET SS - 2016 CHEVROLET CITY EXPRESS - 2016 to 2017 CHEVROLET COLORADO - 2016 to 2017 CHEVROLET CORVETTE - 2016 to 2017 CHEVROLET CRUZE - 2016 to 2017 CHEVROLET EQUINOX - 2016 to 2017 CHEVROLET EXPRESS - 2016 to 2017 CHEVROLET IMPALA - 2017 CHEVROLET LOW CAB FORWARD 4500 - 2017 CHEVROLET LOW CAB FORWARD 5500 - 2016 to 2017 CHEVROLET MALIBU - 2016 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2017 CHEVROLET SILVERADO - 2016 CHEVROLET SILVERADO 2500 - 2016 to 2017 CHEVROLET SILVERADO 3500 - 2016 to 2017 CHEVROLET SONIC - 2016 to 2017 CHEVROLET SPARK - 2016 to 2017 CHEVROLET SPARK EV - 2016 to 2017 CHEVROLET SUBURBAN - 2016 to 2017 CHEVROLET TAHOE - 2016 to 2017 CHEVROLET TRAVERSE - 2016 to 2017 CHEVROLET TRAX - 2016 to 2017 CHEVROLET VOLT - 2016 to 2017 GMC ACADIA - 2016 to 2017 GMC CANYON - 2016 to 2017 GMC SAVANA - 2017 GMC SIERRA - 2016 GMC SIERRA 2500 - 2016 GMC SIERRA DENALI - 2016 to 2017 GMC TERRAIN - 2016 to 2017 GMC YUKON - 2016 to 2017 GMC YUKON XL ## Recalls for the same vehicles and component - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [16V449000](/recalls/nhtsa/16V449000.md), 2016-06-21: EQUIPMENT:OTHER:LABELS; TIRES - [16V422000](/recalls/nhtsa/16V422000.md), 2016-06-10: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [16V257000](/recalls/nhtsa/16V257000.md), 2016-04-28: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [2015575](/recalls/tc/2015575.md), 2015-11-30: Accessories ## Other bulletins for the same vehicles and component - [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. - [PIC6541](/bulletins/10253078.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain. - [PIT5448J](/bulletins/10253060.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time. - [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - [17\-NA\-216](/bulletins/10252739.md), 2024-04-05, Service bulletin: STRUCTURE; EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material. - [PIT5413B](/bulletins/10252175.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. XM Digital Radio Receiver. - [PIT5401E](/bulletins/10252174.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative with No Communication and DTC U0184 - [PIT5387B](/bulletins/10252173.md), 2024-04-01, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio HVAC IPC Blank Out When Operating A Snow Plow. - [PIT5378C](/bulletins/10252172.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Display May Momentarily Flicker When Vehicle Is First Started. JSON: [/v1/bulletins/10118265](/v1/bulletins/10118265) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIC6287&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10118265&vehicle=Service%20bulletin%20PIC6287)