# Service bulletin 09018173351

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10118129
- Published by NHTSA: 2017\-09\-27
- Manufacturer's number: 09018173351
- Manufacturer's date: 2017\-05\-22
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual \(section 09\-22 AMBIENT TEMPERATURE SENSOR INSPECTION\). Replace the sensor only when it fails the Workshop Manual inspection.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10118129-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10118129-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2016 to 2017 MAZDA CX\-3
- 2013 to 2017 MAZDA CX\-5
- 2007 to 2012 MAZDA CX\-7
- 2007 to 2017 MAZDA CX\-9
- 2011 to 2017 MAZDA MAZDA2
- 2004 to 2017 MAZDA MAZDA3
- 2012 to 2015 MAZDA MAZDA5
- 2016 to 2017 MAZDA MAZDA5
- 2003 to 2017 MAZDA MAZDA6
- 2009 to 2017 MAZDA MX\-5
- 2004 to 2011 MAZDA RX\-8

## Other bulletins for the same vehicles and component

- [SA\-050\-23](/bulletins/10241637.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain about scratches on the instrument cluster lens.
- [07\-002\-23](/bulletins/10232300.md), 2023-03-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F \(10°C\) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
- [09\-016\-23](/bulletins/10232299.md), 2023-03-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
- [09\-024\-22](/bulletins/10217209.md), 2022-08-04, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- [SA\-039\-22](/bulletins/10215244.md), 2022-07-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER. Some customers may complain about scratches on the instrument cluster lens.
- [0900716](/bulletins/10213425.md), 2022-06-06, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
- [09\-043\-17\-3397](/bulletins/10188480.md), 2021-03-08, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Some customers may experience a MAZDA CONNECT touch panel that does not accept touch commands properly or operates by itself. This is caused by a touch panel failure from an improper manufacturing process of the touch panel and center display integration.
- [09\-019\-17](/bulletins/10186335.md), 2021-02-01, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.
- [09\-018\-17](/bulletins/10186334.md), 2021-02-01, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
- [SSP99\_SSPA9](/bulletins/10182131.md), 2020-11-04, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. SSP99 \- 2010 MAZDA3 \- DASHBOARD UPPER PANEL STICKY SURFACE: For certain 2010 Mazda3 vehicles, the warranty coverage for dashboard replacement for sticky surface condition only is extended to 10 years \(120 months\) from the original Warranty Start Date, with no mileage limitations. Any other condition for dashboard replacement, such as discoloration, warp, or material splitting, is covered only for 36 months or 36,000 miles, whichever comes first. SSPA9 \- 2010\-2013 MAZDA3 \- GAP BETWEEN INSTRUMENT PANEL AND INFORMATION DISPLAY WARRANTY EXTENSION PROGRAM: On certain 2010\-2013 Mazda3 vehicles, the instrument panel just above the information display may be warping, generating a gap between the instrument panel and information display, if exposed to heat under high ambient temperature. The warranty coverage for instrument panel replacement due to warping or a gap is extended to 7 years \(84 months\) from the original New Vehicle Limited Warranty \(Normal Warranty\) start date or April 30, 2018 whichever is later, with no mileage limitation.

JSON: [/v1/bulletins/10118129](/v1/bulletins/10118129)

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