# Service bulletin 1HD\-R2F7Z\-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10117894
- Published by NHTSA: 2017\-09\-20
- Manufacturer's number: 1HD\-R2F7Z\-09
- Manufacturer's date: 2017\-09\-01
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

SERVICE BULLETIN M1452: 2018 SOFTAIL INITIAL CARE PROGRAM. The purpose of this Initial Care Program is to monitor Harley\-Davidson quality delivered to our customers. Harley\-Davidson Technical Service is providing an Initial Care Program for 2018 Softail vehicles equipped with the various components listed. Refer to Table 1 \(in bulletin\). Harley\-Davidson is asking the dealer network to provide information on the parts listed in this service bulletin to Harley\-Davidson Technical Service within 24 hours of a customer concern. The goal is to provide a rapid resolution that will enable Harley\-Davidson to have our customer back on the road within 72 hours.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10117894-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10117894-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2018 HARLEY\-DAVIDSON FLSL
- 2018 HARLEY\-DAVIDSON FLSTN

JSON: [/v1/bulletins/10117894](/v1/bulletins/10117894)

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