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Service bulletin 1HD-R2F7Z-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10117894
Published by NHTSA2017-09-20
Manufacturer's number1HD-R2F7Z-09
Manufacturer's date2017-09-01
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

SERVICE BULLETIN M1452: 2018 SOFTAIL INITIAL CARE PROGRAM. The purpose of this Initial Care Program is to monitor Harley-Davidson quality delivered to our customers. Harley-Davidson Technical Service is providing an Initial Care Program for 2018 Softail vehicles equipped with the various components listed. Refer to Table 1 (in bulletin). Harley-Davidson is asking the dealer network to provide information on the parts listed in this service bulletin to Harley-Davidson Technical Service within 24 hours of a customer concern. The goal is to provide a rapid resolution that will enable Harley-Davidson to have our customer back on the road within 72 hours.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
HARLEY-DAVIDSON FLSL2018
HARLEY-DAVIDSON FLSTN2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.