# Service bulletin 12\-224\-17R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10117545
- Published by NHTSA: 2017\-09\-14
- Manufacturer's number: 12\-224\-17R
- Manufacturer's date: 2017\-08\-02
- NHTSA component: STRUCTURE:BODY:ROOF AND PILLARS

## NHTSA's summary

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion\(s\) may come loose and begin to protrude from under the roof rails where they contact the body.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10117545-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10117545-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2016 to 2017 SUBARU CROSSTREK
- 2012 to 2017 SUBARU IMPREZA
- 2013 to 2015 SUBARU XV CROSSTREK

## Other bulletins for the same vehicles and component

- [05\-62\-18R](/bulletins/11036822.md), 2026-09-03, Service bulletin: STRUCTURE:BODY. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
- [13\-108\-25](/bulletins/11022304.md), 2025-09-02, Service bulletin: STRUCTURE:BODY. This bulletin provides information on paint codes for vehicles in the 2026 line up.
- [12\-321\-21R](/bulletins/10241826.md), 2023-09-05, Service bulletin: EQUIPMENT; STRUCTURE. This bulletin announces a design change made to the cowl panel.
- [1217414](/bulletins/10235926.md), 2023-05-08, Service bulletin: EQUIPMENT; STRUCTURE. Instrument Panel Side Vents Coming Loose
- [1215713](/bulletins/10235921.md), 2023-05-08, Service bulletin: STRUCTURE; EQUIPMENT. Rattle or Buzzing Sound from ?A? Pillar Trim
- [TechTIPS](/bulletins/10235875.md), 2023-05-08, Service bulletin: EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH; EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:BUMPERS; ENGINE AND ENGINE COOLING. Subaru Service and Technical Support Line Newsletter
- [139613](/bulletins/10234835.md), 2023-04-24, Service bulletin: STRUCTURE:BODY. Paint Coding Information
- [1214813](/bulletins/10233446.md), 2023-04-03, Service bulletin: STRUCTURE:BODY:DOOR. ?Rattle? or ?Popping? Sound
- [E231SFJ000](/bulletins/10233076.md), 2023-03-20, Service bulletin: STRUCTURE:BODY:HOOD. Hood Protector Applicability
- [214413](/bulletins/10232851.md), 2023-03-13, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE:BODY:DOOR. Front Door Glass Does Not Close Properly

JSON: [/v1/bulletins/10117545](/v1/bulletins/10117545)

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