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Service bulletin 122-U5S5J-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10117506
Published by NHTSA2017-09-14
Manufacturer's number122-U5S5J-09
Manufacturer's date2017-08-08
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

Information: During the packaging of a High Voltage Lithium Ion battery, copies of The test log for classification of lithium-ion high voltage batteries (located in PIWIS - Standard Forms) must be attached inside the box and to the document bag on the exterior of the box as per the Workshop Manual 2X00IN Packing non-critical high-voltage battery (970, 971, 92A) or Workshop Manual 2708IN Packaging instructions for high-voltage battery (918)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
PORSCHE CAYENNE2014
PORSCHE CAYENNE S E-HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA S E-HYBRID2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
No. 05-212022-06-03. Service bulletin. Technical information for replacing the high-voltage battery
No. 17-202020-10-01. Service bulletin. Service campaign information on Porsche Workshop Campaign WKK5 Workshop campaign - Re-programming air conditioning and high-voltage battery control units.
No. 139-202020-10-01. Service bulletin. Information on replacing the HV battery on the Panamera S E Hybrid.
122-N9Z4L-072017-10-27. Service bulletin. Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.
122-R7W2C-072017-10-27. Service bulletin. Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
122-Z6W8C-072017-10-27. Service bulletin. Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries
122-X3Y7Q-072017-10-27. Service bulletin. Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.
122-R8X7Z-072017-10-27. Service bulletin. Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
122-Y6R5S-072017-10-27. Service bulletin. Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.
122-S5L3F-072017-10-27. Service bulletin. Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.