Service bulletin SSM72838
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10116967 |
| Published by NHTSA | 2017-09-08 |
| Manufacturer's number | SSM72838 |
| Manufacturer's date | 2017-01-30 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Software
| LAND ROVER RANGE ROVER | 2017 |
|---|---|
| LAND ROVER RANGE ROVER SPORT | 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 18V337000 | 2018-05-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM71360 | 2022-01-18. Service bulletin. Software Update. |
|---|---|
| SSM70258 | 2022-01-18. Service bulletin. Software Update. |
| LTB00619NAS1 | 2021-12-13. Service bulletin. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards |
| SFCC_NOV2021_25 | 2021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard |
| SFCC Jul20_26 | 2020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements |
| Tech_RS_NOV19_77 | 2019-12-07. Service bulletin. Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement |
| LTB01261NAS3 | 2019-09-09. Service bulletin. The auto stop/start system does not function as expected. |
| SSM74303 | 2019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work |
| NAS18.12.017 | 2019-02-19. Service bulletin. Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information. |
| SSM73799 | 2018-12-17. Service bulletin. Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern |