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Service bulletin 16-NA-007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10116915
Published by NHTSA2017-08-31
Manufacturer's number16-NA-007
Manufacturer's date2016-02-23
NHTSA componentSTEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM

NHTSA's summary

This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of notchy or stick/slip feeling in steering wheel near center position.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Power steering

Vehicles listed
BUICK LACROSSE2014, 2015
BUICK REGAL2014, 2015
BUICK VERANO2014, 2015
CADILLAC ELR2014, 2015
CHEVROLET CRUZE2014, 2015
CHEVROLET EQUINOX2014, 2015
CHEVROLET IMPALA2014, 2015
CHEVROLET MALIBU2014, 2015
CHEVROLET VOLT2014, 2015
GMC TERRAIN2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V4500002014-07-23. STEERING:ELECTRIC POWER ASSIST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
120232002A2023-12-04. Service bulletin. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)
PI12942018-05-29. Service bulletin. This preliminary bulletin provides a procedure to check the EPS power and ground and reprogram the p/s module to correct the customers concern of the Intermittent Service Power Steering message on.
13-02-32-001C2018-05-29. Service bulletin. This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
PI0814D2018-05-07. Service bulletin. This preliminary bulletin provides a procedure to replace the power steering hose, generator and evaporative hose to correct the customers concern of steering shudder at low speeds.
12-02-32-002A2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
PIC6073D2018-03-12. Service bulletin. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PI1521A2017-12-22. Service bulletin. This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
PI1294A2017-08-15. Service bulletin. This preliminary informational bulletin provides repair information on correcting a customer concern of intermittent service power steering message displayed on DIC, and DTC C056D, C0475 or U0131 may be set.
PI14872017-08-15. Service bulletin. This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of IPC gauges sweep, loss of power steering assist, intermittent no crank, reduced engine power and multiple U-codes.
PIC5805B2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that the electric steering gear part numbers 22978626, 22978628, 23153512, and 23153513 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.