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Service bulletin SGI17-28

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10116847
Published by NHTSA2017-08-31
Manufacturer's numberSGI17-28
Manufacturer's date2017-06-07
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range require a Deployable Towbar Control Module (DTCM) software update to address deployable side steps which do not stow and, in some cases, the deployable side step system turning itself 'OFF'.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
LAND ROVER RANGE ROVER2017
LAND ROVER RANGE ROVER SPORT2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3370002018-05-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM713602022-01-18. Service bulletin. Software Update.
SSM702582022-01-18. Service bulletin. Software Update.
LTB00619NAS12021-12-13. Service bulletin. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC Jul20_262020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
Tech_RS_NOV19_772019-12-07. Service bulletin. Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
LTB01261NAS32019-09-09. Service bulletin. The auto stop/start system does not function as expected.
SSM743032019-04-08. Service bulletin. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
NAS18.12.0172019-02-19. Service bulletin. Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
SSM737992018-12-17. Service bulletin. Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern