# Service bulletin 16\-NA\-338 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10116605 - Published by NHTSA: 2017\-08\-31 - Manufacturer's number: 16\-NA\-338 - Manufacturer's date: 2017\-02\-21 - NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION ## NHTSA's summary This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116605-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116605-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Transmission and driveline, Automatic transmission ## Vehicles listed - 2016 to 2017 BUICK CASCADA - 2010 to 2017 BUICK ENCLAVE - 2013 to 2017 BUICK ENCORE - 2016 to 2017 BUICK ENVISION - 2010 to 2017 BUICK LACROSSE - 2010 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2011 to 2017 BUICK REGAL - 2012 BUICK VERANO - 2014 to 2017 BUICK VERANO - 2013 to 2017 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 CADILLAC CT6 PLUG\-IN HYBRID - 2010 to 2017 CADILLAC CTS - 2010 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2011 to 2017 CADILLAC ESCALADE - 2011 to 2016 CADILLAC ESCALADE ESV - 2017 CADILLAC ESCALADE ESV - 2011 to 2013 CADILLAC ESCALADE EXT - 2011 to 2016 CADILLAC SRX - 2011 CADILLAC STS - 2017 CADILLAC XT5 - 2013 to 2017 CADILLAC XTS - 2011 to 2013 CHEVROLET AVALANCHE - 2011 CHEVROLET AVEO - 2017 CHEVROLET BOLT EV - 2010 to 2017 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2013 to 2015 CHEVROLET CAPTIVA - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2010 to 2012 CHEVROLET COLORADO - 2015 to 2017 CHEVROLET COLORADO - 2010 to 2017 CHEVROLET CORVETTE - 2011 to 2017 CHEVROLET CRUZE - 2010 to 2018 CHEVROLET EQUINOX - 2011 to 2017 CHEVROLET EXPRESS - 2010 to 2011 CHEVROLET HHR - 2010 to 2017 CHEVROLET IMPALA - 2010 to 2017 CHEVROLET MALIBU - 2017 CHEVROLET N300 MAX - 2012 to 2014 CHEVROLET ORLANDO - 2017 CHEVROLET SILVERADO - 2011 CHEVROLET SILVERADO 1500 - 2014 CHEVROLET SILVERADO 1500 - 2011 to 2016 CHEVROLET SILVERADO 2500 - 2013 CHEVROLET SILVERADO 3500 - 2012 to 2017 CHEVROLET SONIC - 2013 to 2015 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2011 to 2017 CHEVROLET SUBURBAN - 2011 to 2017 CHEVROLET TAHOE - 2010 to 2017 CHEVROLET TRAVERSE - 2013 to 2017 CHEVROLET TRAX - 2011 to 2017 CHEVROLET VOLT - 2010 to 2018 GMC ACADIA - 2010 to 2012 GMC CANYON - 2015 to 2017 GMC CANYON - 2011 to 2017 GMC SAVANA - 2017 GMC SIERRA - 2014 GMC SIERRA 1500 - 2011 to 2016 GMC SIERRA 2500 - 2011 to 2013 GMC SIERRA DENALI - 2015 to 2016 GMC SIERRA DENALI - 2011 to 2018 GMC TERRAIN - 2011 to 2017 GMC YUKON - 2011 to 2013 GMC YUKON DENALI - 2011 to 2013 GMC YUKON DENALI XL - 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2017 GMC YUKON XL - 2010 HUMMER H3 - 2010 PONTIAC G6 - 2010 SATURN OUTLOOK ## Recalls for the same vehicles and component - [20V668000](/recalls/nhtsa/20V668000.md), 2020-10-29: POWER TRAIN:AUTOMATIC TRANSMISSION - [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - [15V245000](/recalls/nhtsa/15V245000.md), 2015-04-24: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\) - [14V338000](/recalls/nhtsa/14V338000.md), 2014-06-19: POWER TRAIN:AUTOMATIC TRANSMISSION - [14V212000](/recalls/nhtsa/14V212000.md), 2014-04-25: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - [14V152000](/recalls/nhtsa/14V152000.md), 2014-03-31: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES - [14V092000](/recalls/nhtsa/14V092000.md), 2014-02-21: POWER TRAIN:AUTOMATIC TRANSMISSION - [13V097000](/recalls/nhtsa/13V097000.md), 2013-03-15: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION - [13V001000](/recalls/nhtsa/13V001000.md), 2013-01-02: POWER TRAIN:AUTOMATIC TRANSMISSION; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE - [12V460000](/recalls/nhtsa/12V460000.md), 2012-09-18: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\) ## Other bulletins for the same vehicles and component - [PI0700B](/bulletins/10253611.md), 2024-04-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. Shudder Feel While Driving in 40\-50 MPH Range. - [PI0690B](/bulletins/10253608.md), 2024-04-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. MIL Illuminated. - [PI0690A](/bulletins/10253607.md), 2024-04-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. MIL Illuminated. - [PIE0276](/bulletins/10252878.md), 2024-04-08, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT. Engineering Information. - [PIE0270](/bulletins/10252872.md), 2024-04-08, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. Engineering Information. - [21\-NA\-245](/bulletins/10252775.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; POWER TRAIN. This service bulletin provides repair information to correct a customer concern of seeing a Shift to Park Message Displayed in DIC. - [14204](/bulletins/10248739.md), 2024-01-16, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Inner Tie Rod Torque - [14179](/bulletins/10247272.md), 2023-12-18, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. Transmission Shift Cable - [14876](/bulletins/10247240.md), 2023-12-18, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT. 8\-speed Transmission Harsh Shift - [14751](/bulletins/10247236.md), 2023-12-18, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; UNKNOWN OR OTHER. HARSH 5\-4 DOWNSHIFT ON DECELERATION JSON: [/v1/bulletins/10116605](/v1/bulletins/10116605) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2016-NA-338&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10116605&vehicle=Service%20bulletin%2016-NA-338)