# Service bulletin 17\-NA\-025

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10116572
- Published by NHTSA: 2017\-08\-31
- Manufacturer's number: 17\-NA\-025
- Manufacturer's date: 2017\-01\-31
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116572-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116572-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 to 2017 BUICK LACROSSE
- 2016 to 2017 BUICK REGAL
- 2016 to 2017 CADILLAC ATS
- 2016 CADILLAC CT6
- 2017 CADILLAC CT6 PLUG\-IN HYBRID
- 2016 to 2017 CADILLAC CTS
- 2016 to 2017 CADILLAC ELR
- 2016 to 2017 CADILLAC ESCALADE
- 2016 CADILLAC ESCALADE ESV
- 2017 CADILLAC ESCALADE ESV
- 2017 CADILLAC XT5
- 2016 to 2017 CADILLAC XTS
- 2016 to 2017 CHEVROLET CAMARO
- 2016 to 2017 CHEVROLET COLORADO
- 2016 to 2017 CHEVROLET CORVETTE
- 2016 to 2017 CHEVROLET IMPALA
- 2016 to 2017 CHEVROLET MALIBU
- 2017 CHEVROLET SILVERADO
- 2016 CHEVROLET SILVERADO 2500
- 2016 to 2017 CHEVROLET SUBURBAN
- 2016 to 2017 CHEVROLET TAHOE
- 2016 to 2017 CHEVROLET VOLT
- 2017 GMC ACADIA
- 2016 to 2017 GMC CANYON
- 2017 GMC SIERRA
- 2016 GMC SIERRA 2500
- 2016 GMC SIERRA DENALI
- 2016 to 2017 GMC YUKON
- 2016 to 2017 GMC YUKON XL

## Recalls for the same vehicles and component

- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [2015575](/recalls/tc/2015575.md), 2015-11-30: Accessories

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIC6541](/bulletins/10253078.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
- [PIT5448J](/bulletins/10253060.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-216](/bulletins/10252739.md), 2024-04-05, Service bulletin: STRUCTURE; EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
- [PIT5401E](/bulletins/10252174.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative with No Communication and DTC U0184
- [PIT5387B](/bulletins/10252173.md), 2024-04-01, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio HVAC IPC Blank Out When Operating A Snow Plow.
- [PIT5378C](/bulletins/10252172.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Display May Momentarily Flicker When Vehicle Is First Started.
- [PIT5370C](/bulletins/10252171.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Unable to Insert Or Eject Discs.

JSON: [/v1/bulletins/10116572](/v1/bulletins/10116572)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2017-NA-025&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10116572&vehicle=Service%20bulletin%2017-NA-025)