# Service bulletin SSP99

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10116234
- Published by NHTSA: 2017\-08\-25
- Manufacturer's number: SSP99
- Manufacturer's date: 2017\-06\-01
- NHTSA component: ENGINE AND ENGINE COOLING

## NHTSA's summary

2010 Mazda3 Dashboard Upper Panel Sticky Surface Warranty Extension Program ? Special Service Program \(SSP\) 99. Mazda Motor Corporation has decided to conduct a Special Service Program \(SSP\) to extend the warranty coverage for the dashboard on certain 2010 Mazda3 vehicles produced from October 7, 2008 through April 28, 2010.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116234-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116234-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine

## Vehicles listed

- 2010 MAZDA MAZDA3

## Other bulletins for the same vehicles and component

- [SA\-041\-26](/bulletins/11034447.md), 2026-07-03, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This SA supersedes the previously issued SA\(s\) listed below. The changes are noted in Red. SA\-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC\-2 \(battery discharge/DTC stored\) 2. Devices plugged into the 12V outlet 3. GPS tracking device \(engine no start/battery discharge\) 4. Dash cam \(DTC stored\) 5. Non\-certified USB cable \(Apple Carplay™/ Android Auto™ will not connect\) 6. Over\-sized wheels/tires \(incorrect GPS location\) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC\-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC\-2 connection. The aftermarket device may cause DLC\-2 female terminals to spread open.
- [SA\-029\-26](/bulletins/11032103.md), 2026-05-05, Service bulletin: UNKNOWN OR OTHER; ENGINE; POWER TRAIN; SERVICE BRAKES. This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA\-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle\-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle \-specific manufacturer scheduled maintenance. Workshop Manual \- Refer to section 00\-00 SCHEDULED MAINTENANCE. Owner's Manual \- Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure \(Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.\).
- [SA\-057\-24](/bulletins/11007019.md), 2024-09-04, Service bulletin: ENGINE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- [SA\-011\-24](/bulletins/10251387.md), 2024-03-06, Service bulletin: STEERING; SERVICE BRAKES, HYDRAULIC; WHEELS; TIRES; ENGINE AND ENGINE COOLING; POWER TRAIN. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle\-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- [SA\-032\-23a](/bulletins/10244679.md), 2023-11-02, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- [SA\-032\-23](/bulletins/10237216.md), 2023-06-04, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- [0100216](/bulletins/10213330.md), 2022-06-06, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. PreMixed long life "FL22" Engine Coolant
- [0100116](/bulletins/10213329.md), 2022-06-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Engine Start /Stop Procedure with room fuse removed
- [00\-001\-22](/bulletins/10208556.md), 2022-03-04, Service bulletin: POWER TRAIN; SERVICE BRAKES, HYDRAULIC; ENGINE AND ENGINE COOLING; STEERING. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle\-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- [MT\-003\-21](/bulletins/10202696.md), 2021-10-31, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER. Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

JSON: [/v1/bulletins/10116234](/v1/bulletins/10116234)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSP99&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10116234&vehicle=Service%20bulletin%20SSP99)