# Service bulletin Q612NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10116188
- Published by NHTSA: 2017\-08\-25
- Manufacturer's number: Q612NAS2
- Manufacturer's date: 2017\-05\-11
- NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the Personal Subscriber Identity Module \(PSIM\) card Integrated Circuit Card Identifier \(ICCID\) number has not been recorded in line with the correct process. As a result, the customer may experience concerns with the Wi\-Fi not connecting, real time traffic updates with other navigation features not working, and no activation e\-mail from AT\&T confirming the free trial period has started.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116188-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10116188-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2016 LAND ROVER DISCOVERY
- 2016 to 2017 LAND ROVER RANGE ROVER
- 2016 to 2017 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [18V337000](/recalls/nhtsa/18V337000.md), 2018-05-23: ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE

## Other bulletins for the same vehicles and component

- [SSM71360](/bulletins/10206635.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SSM70258](/bulletins/10206633.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [LTB00619NAS1](/bulletins/10204785.md), 2021-12-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [SFCC Jul20\_26](/bulletins/10178159.md), 2020-08-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
- [Tech\_RS\_NOV19\_77](/bulletins/10168946.md), 2019-12-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Check Engine lamp illuminated with DTC P2002\-00 stored in the PCM which requires DPF replacement
- [LTB01261NAS3](/bulletins/10164591.md), 2019-09-09, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The auto stop/start system does not function as expected.
- [SSM74303](/bulletins/10157129.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. After an Infotainment Master Control Module \(IMC\) software update: Phone will not connect via Bluetooth® Voice commands no longer work
- [NAS18.12.017](/bulletins/10153057.md), 2019-02-19, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
- [SSM73799](/bulletins/10152049.md), 2018-12-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern

JSON: [/v1/bulletins/10116188](/v1/bulletins/10116188)

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