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Service bulletin SSM73369

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10116182
Published by NHTSA2017-08-25
Manufacturer's numberSSM73369
Manufacturer's date2017-05-05
NHTSA componentVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

NHTSA's summary

Issue: Exterior rear view mirrors are being replaced unnecessarily.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Mirrors

Vehicles listed
LAND ROVER DISCOVERY2016
LAND ROVER DISCOVERY SPORT2015
LAND ROVER RANGE ROVER2012, 2013, 2014, 2015, 2016, 2017
LAND ROVER RANGE ROVER SPORT2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM643372022-01-18. Service bulletin. Vehicle fails to lock or both Mirrors fail to fold/unfold when locking unlocking - Vehicle fails to lock or both Mirrors fail to fold/unfold when locking unlocking the vehicle.
LTB00676NAS12021-12-13. Service bulletin. Technical Bulletin: Door Mirror Judders During Powerfold Operation
SSM733692018-10-29. Service bulletin. Issue: Exterior rear view mirrors are being replaced unnecessarily.
SSM724562018-10-15. Service bulletin. Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM733692018-10-15. Service bulletin. Issue: Exterior rear view mirrors are being replaced unnecessarily.
LTB01048NAS12017-08-25. Service bulletin. SITUATION: The left and right door mirror glass may not return to its previously set position following a reverse dip operation.
SSM725482017-06-12. Service bulletin. "ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. BOTH VARIANTS PRODUCE A SQUEAK WHEN THE WINDOW RAISE/LOWER FUNCTION IS OPERATED CAUSE: GLASS RUN SEAL LOOSES THE FLOCK AND THIS INCREASES THE FRICTION BETWEEN THE GLASS AND THE SEAL."
SSM724562017-06-09. Service bulletin. "ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED FILE CAUSE: CUSTOMERS OR EXTERNAL INFLUENCES SUCH AS CAR WASHES MAY INADVERTANTLY KNOCK THE DOOR MIRROR HEAD INTO THE FOLDED POSITION, THIS WILL THEN CAUSE THE MIRROR HEAD TO BE LOOSE"
SSM724562017-06-09. Service bulletin. ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE.
SSM 722352017-06-07. Service bulletin. "ISSUE CUSTOMERS MAY REPORT THE PASSENGER MIRROR DOES NOT RETAIN MEMORY SETTINGS FOR REVERSE DIP. CAUSE THE STRATEGY FOR DISCOVERY SPORT HAS BEEN CHANGED FROM PREVIOUS VEHICLE LINES AND WILL BECOME THE STRATEGY FOR FUTURE VEHICLE LINES OF JLR."