Service bulletin PS502

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10116106
Published by NHTSA	2017-08-25
Manufacturer's number	PS502
Manufacturer's date	2017-06-21
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

PITSTOP: UNABLE TO CONNECT TO UVO ESERVICES - This Pitstop provides information about customer complaints regarding: * ?Unable to connect to UVO eServices using an iPhone?, * ?Connection Error and unable to sync with the UVO App with my iPhone 7?

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
KIA OPTIMA	2015
KIA OPTIMA HYBRID	2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB_TRA059	2020-12-04. Service bulletin. TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016 MY Optima Hybrid (TF HEV) vehicles after replacement of the transmission with improved 100 mesh solonoid filters has taken place. To apply the improved logic, the HCU/TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
PI1802_TSB_R8	2019-12-09. Service bulletin. TSB - Product Improvement Campaign: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSBENG206	2019-08-07. Service bulletin. TSB: 1.6T GDI ULEV MIL ON LOGIC IMPROVEMENT FOR P0128 - This bulletin provides the procedure to improve the logic of the ECU (Electronic Control Unit) on some 2016-2017MY Optima (JFa) 1.6T GDI ULEV DCT vehicles, produced from September 28, 2015 through September 03, 2016, which exhibit a MIL (Malfunction Indicator Lamp) illuminated with DTC P0128, even though there are no system faults.
PI1802WX_TSB_R5	2019-04-30. Service bulletin. TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
PI1802WX_TSB_R4	2019-04-30. Service bulletin. TSB: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802W/X) - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802, Rev 6, 01/31/2019) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("DTC"), P1326.
VPI1802A1_OWNER	2018-10-09. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN (PI1802A1) UPDATE - OWNER LETTER - Dear Kia Optima Owner: As we previously notified you, Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on some 2014 MY Optima vehicles equipped with 2.4L Gasoline Direct Injection (?GDI?) engines, and all 2015 MY Optima vehicles equipped with 2.4L GDI and 2.0L Turbocharged GDI (?T-GDI?) engines to protect the engine from excessive connecting rod bearing damage by utilizing a Knock Sensor Detection System (?KSDS?). Our records show that the KSDS software was recently installed in your vehicle and we want to thank you for your quick action. Since then, Kia has become aware that the KSDS software version installed in your vehicle has an error and requires the installation of a new corrected software.
VPI1802A1_DSM	2018-10-09. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN (PI1802A1) UPDATE - DEALER SERVICE MANAGER LETTER - As announced in July 2018, Kia Motors America, Inc. has been conducting a Product Improvement Campaign (PI1802) to perform a software update to protect the engine from excessive connecting rod bearing damage by utilizing a Knock Sensor Detection System (?KSDS?) on certain Kia vehicles. Since the launch of this Product Improvement Campaign, Kia has become aware that the KSDS software version installed on 2014~2015 MY Optima vehicles before September 7, 2018 has an error and requires the installation of a new corrected software.
VPI1802_TSB_R2	2018-10-09. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN (PI1802) - TSB - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
VPI1802_QA	2018-08-06. Service bulletin. Q & A - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
VPI1802_DSM	2018-08-06. Service bulletin. DEALER SERVICE MANAGER NOTICE - This notice advised the dealer service manager of the new Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.