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Service bulletin 1HD-D3K6Q-03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10115976
Published by NHTSA2017-08-25
Manufacturer's number1HD-D3K6Q-03
Manufacturer's date2017-02-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

NHTSA's summary

Tech Article, TA0014A: Tech Article: 1.20.2 Boom! Infotainment Software Concern. Installation of Boom! Infotainment software release 1.20.2 may cause the Infotainment system to freeze and become non-responsive to inputs from the hand controls, soft keys, or touch screen. An ignition cycle OFF-ON may get the system to respond or it may not. If a customer is experiencing this issue, update software to release 1.20.3.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
HARLEY-DAVIDSON HARLEY-DAVIDSON

Listing a model year does not mean every vehicle of it is concerned: the document says which.