# Service bulletin ZG5\_Toyota POL17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10115265
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: ZG5\_Toyota POL17
- Manufacturer's date: 2017\-07\-06
- NHTSA component: VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT:ELECTRICAL

## NHTSA's summary

Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead console switches to operate.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10115265-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10115265-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors, Sunroof

## Vehicles listed

- 2012 TOYOTA CAMRY
- 2012 TOYOTA CAMRY HYBRID
- 2011 to 2013 TOYOTA SIENNA

## Other bulletins for the same vehicles and component

- [T\-SB\-0039\-18](/bulletins/10141612.md), 2018-06-18, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T\-SB\-0151\-13. \* Applicability has been updated to include 2016 \- 2018 model year Avalon and Avalon HV and 2017 model year Camry and Camry HV vehicles. Service Bulletin No. T\-SB\-0151\-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2012 \- 2017 model year Camry, Camry HV, and 2013 \- 2018 Avalon and Avalon HV vehicles produced in North American may exhibit a knocking, popping, ticking, or snapping noise from the moonroof area while driving. Follow the Repair Procedure in this bulletin to address this condition.
- [T\-SB\-0151\-13 Rev](/bulletins/10111495.md), 2017-08-14, Service bulletin: EQUIPMENT:MECHANICAL; VISIBILITY:SUN/MOON ROOF ASSEMBLY. TSB: Some 2012 \- 2016 model year North American produced \(NAP\) Camry and Camry HV vehicles and 2013 \- 2015 Avalon and Avalon HV vehicles may exhibit a knocking, popping, ticking, or snapping noise from the moon roof area while driving. The repair procedure included in this bulletin has been developed to address this condition.
- [T\-SB\-0116\-14](/bulletins/10109559.md), 2017-08-01, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT. TSB: Some 2012 model year Camry and Camry HV vehicles may exhibit a condition in which the power moon roof is inoperative from the overhead console switch or requires excessive force on the overhead console switch to operate.
- [T\-SB\-0151\-13 REV](/bulletins/10093883.md), 2017-03-06, Service bulletin: EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY. "TSB: SOME 2012 – 2016 MODEL YEAR NORTH AMERICAN PRODUCED \(NAP\) CAMRY AND CAMRY HV VEHICLES AND 2013 – 2015 AVALON AND AVALON HV VEHICLES MAY EXHIBIT A KNOCKING, POPPING, TICKING, OR SNAPPING NOISE FROM THE MOON ROOF AREA WHILE DRIVING. THE REPAIR PROCEDURE INCLUDED IN THIS BULLETIN HAS BEEN DEVELOPED TO ADDRESS THIS CONDITION."
- [T\-SB\-0151\-13A](/bulletins/10075935.md), 2016-07-07, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [T\-SB\-0046\-13](/bulletins/10075793.md), 2016-07-07, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [TSB\-0151\-13](/bulletins/10072037.md), 2016-06-17, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:BODY:ROOF AND PILLARS. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [T\-SB\-0251\-12](/bulletins/10062007.md), 2016-04-12, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [T\-SB\-0151\-13](/bulletins/10061627.md), 2016-04-12, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [T\-SB\-0116\-14](/bulletins/10061283.md), 2016-03-31, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10115265](/v1/bulletins/10115265)

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