# Service bulletin PIT5387A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10115104
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIT5387A
- Manufacturer's date: 2015\-11\-09
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater\-Vent\-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10115104-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10115104-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 CHEVROLET SILVERADO 1500
- 2015 to 2016 CHEVROLET SILVERADO 2500
- 2014 GMC SIERRA 1500
- 2015 to 2016 GMC SIERRA 2500
- 2015 to 2016 GMC SIERRA DENALI

## Recalls for the same vehicles and component

- [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT
- [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS
- [14V345000](/recalls/nhtsa/14V345000.md), 2014-06-18: EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- [2014216](/recalls/tc/2014216.md), 2014-06-06: Accessories

## Other bulletins for the same vehicles and component

- [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIE0290](/bulletins/10252897.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engineering Information.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5401E](/bulletins/10252174.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative with No Communication and DTC U0184
- [PIT5387B](/bulletins/10252173.md), 2024-04-01, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio HVAC IPC Blank Out When Operating A Snow Plow.
- [PIT5378C](/bulletins/10252172.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Display May Momentarily Flicker When Vehicle Is First Started.
- [PIT5362](/bulletins/10252170.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL. OnStar And XM Antenna Malfunction Setting.
- [PIT5359](/bulletins/10252169.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Back Lighting Stays On After Key Off.

JSON: [/v1/bulletins/10115104](/v1/bulletins/10115104)

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