# Service bulletin PIC6105B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10114991
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC6105B
- Manufacturer's date: 2015\-12\-21
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

This Preliminary Information communication provides information to the technician on the steps to take to diagnose and repair the vehicles that may have an inaccurate clock. Technician will check for Diagnostic Trouble Codes in the telematics communication interface control module. Ensure that the customer?s concern does not relate to the normal characteristic described in the latest version of PIC5839. Technician will call OnStar to insure OnStar has a good location on the vehicle. If the OnStar unit status is disabled the technician will explain to the customer that there is an over the air update available for the OnStar system that may repair this as well but they will have to contact OnStar and accept terms and conditions for a free 5 year basic plan. If the customer does NOT accept terms and conditions because they do not want OnStar service, advise the customer that engineering is currently evaluating other methods to repair this concern if the unit status is listed as disabled and the customer does not wish to reactivate.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114991-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114991-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 to 2016 BUICK ENCORE
- 2014 to 2016 BUICK VERANO
- 2014 to 2015 CHEVROLET CAMARO
- 2014 to 2016 CHEVROLET CHEVEROLET SS
- 2014 to 2016 CHEVROLET CRUZE
- 2014 to 2016 CHEVROLET EQUINOX
- 2014 to 2016 CHEVROLET MALIBU
- 2014 CHEVROLET ORLANDO
- 2014 to 2016 GMC TERRAIN

## Recalls for the same vehicles and component

- [16V449000](/recalls/nhtsa/16V449000.md), 2016-06-21: EQUIPMENT:OTHER:LABELS; TIRES
- [15V162000](/recalls/nhtsa/15V162000.md), 2015-03-20: EQUIPMENT:OTHER:LABELS
- [2014274](/recalls/tc/2014274.md), 2014-07-03: Accessories
- [14V417000](/recalls/nhtsa/14V417000.md), 2014-07-02: EQUIPMENT:ELECTRICAL
- [13V463000](/recalls/nhtsa/13V463000.md), 2013-09-26: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability.
- [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIP5132](/bulletins/10253375.md), 2024-04-22, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Diesel Oxidation Converter Particulate Filter Part Restriction.
- [PIP5128](/bulletins/10253367.md), 2024-04-22, Service bulletin: EQUIPMENT. NOX Catalytic Converter.
- [PIE0297](/bulletins/10253124.md), 2024-04-15, Service bulletin: EQUIPMENT. Engineering Information
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5401E](/bulletins/10252174.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Inoperative with No Communication and DTC U0184
- [PIT5355](/bulletins/10252165.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The following diagnosis might be helpful if the vehicle exhibits the symptom\(s\).

JSON: [/v1/bulletins/10114991](/v1/bulletins/10114991)

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