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Service bulletin PIP4993C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114974
Published by NHTSA2017-08-15
Manufacturer's numberPIP4993C
Manufacturer's date2015-12-16
NHTSA componentPOWER TRAIN; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative. Technician will use Global Diagnostic System 2 and clear the Diagnostic Trouble Codes in the Hybrid Powertrain Control Module and the Battery Energy Control Module. Then turn the ignition off for a minimum of 2 minutes to allow the high speed local area network and powertrain expansion bus to power down. Start the car and monitor the charging system voltage. If the charging system is still inoperative there may be a logic lock condition. Disconnect the 12V battery and perform a Global Capacitive Discharge and repeat steps again.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, 12-volt battery

Vehicles listed
BUICK LACROSSE2012, 2013, 2014, 2015
BUICK REGAL2012, 2013, 2014, 2015
CHEVROLET IMPALA2014
CHEVROLET MALIBU2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5074H2023-12-11. Service bulletin. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
PIT5074G2023-12-11. Service bulletin. Terminal Test Probe And Replacement Terminal.
1408117001a2023-12-11. Service bulletin. Unable to Clear BCM DTCs After Completing Repair
12238D2023-12-04. Service bulletin. Loss of Battery Charge ? Inspect Generator Control Module
12238C2023-12-04. Service bulletin. Loss of Battery Charge ? Inspect Generator Control Module
12238B2023-12-04. Service bulletin. Loss of Battery Charge ? Inspect Generator Control Module
122382023-12-04. Service bulletin. Loss of Battery Charge ? Inspect Generator Control Module
20NA1322021-12-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004Y2019-05-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.