Service bulletin PIP5340

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10114916
Published by NHTSA	2017-08-15
Manufacturer's number	PIP5340
Manufacturer's date	2015-10-21
NHTSA component	POWER TRAIN

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicle that after a transmission or torque converter replacement the vehicle may have a harsh 1-2 upshift and the Check Engine Light or Service Engine Soon indicator is illuminated. If you have duplicated the customer?s concern and found Diagnostic Trouble Code P0894 or P1870 set in the Transmission Control Module please contact General Motors Technical Assistance Center.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

P0894, P1870

Vehicles listed
CHEVROLET ASTRO	1998 to 2004
CHEVROLET EXPRESS	1999, 2000, 2001, 2002, 2003, 2004
CHEVROLET P	1998 to 1999
CHEVROLET S10	1998 to 2004
CHEVROLET SILVERADO 2500	2000 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 2500 HD	1999 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 3500	2000 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET W SERIES	2000
GMC G SERIES	1999 to 2000
GMC G VAN BUS	2000
GMC P	1998 to 1999
GMC SAFARI	1998, 1999, 2000, 2001, 2002, 2003, 2004
GMC SAVANA	1999, 2000, 2001, 2002
GMC SONOMA	1998, 1999, 2000, 2001, 2002, 2003, 2004

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
05V005000	2005-01-07. POWER TRAIN:DRIVELINE:DRIVESHAFT
04V320000	2004-07-06. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-141	2024-08-15. Service bulletin. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
PI1394B	2024-02-02. Service bulletin. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
03-00-91-001I	2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
23-NA-153	2023-09-26. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5640A	2022-10-17. Service bulletin. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
06-00-89-031H	2022-10-11. Service bulletin. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-181	2022-09-19. Service bulletin. This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
06-00-89-031D	2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
06-00-89-031D	2021-04-20. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
PIP3366C	2018-08-20. Service bulletin. This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.