# Service bulletin PIP5338 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10114894 - Published by NHTSA: 2017\-08\-15 - Manufacturer's number: PIP5338 - Manufacturer's date: 2015\-10\-14 - NHTSA component: SUSPENSION; STRUCTURE:FRAME AND MEMBERS ## NHTSA's summary This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114894-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114894-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Body and frame, Suspension ## Vehicles listed - 2016 BUICK CASCADA - 2000 to 2005 BUICK CENTURY - 2008 to 2016 BUICK ENCLAVE - 2013 to 2016 BUICK ENCORE - 2016 BUICK ENVISION - 2005 to 2016 BUICK LACROSSE - 2000 to 2005 BUICK LESABRE - 2006 BUICK LESABRE - 2006 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2000 to 2005 BUICK PARK AVENUE - 2004 to 2007 BUICK RAINIER - 2000 to 2004 BUICK REGAL - 2005 BUICK REGAL - 2011 to 2016 BUICK REGAL - 2002 to 2007 BUICK RENDEZVOUS - 2000 BUICK RIVIERA - 2005 to 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2016 BUICK VERANO - 2013 to 2016 CADILLAC ATS - 2000 to 2001 CADILLAC CATERA - 2016 CADILLAC CT6 - 2003 to 2016 CADILLAC CTS - 2000 to 2005 CADILLAC DEVILLE - 2006 to 2011 CADILLAC DTS - 2000 to 2002 CADILLAC ELDORADO - 2014 to 2016 CADILLAC ELR - 2000 CADILLAC ESCALADE - 2002 to 2016 CADILLAC ESCALADE - 2003 to 2016 CADILLAC ESCALADE ESV - 2007 to 2013 CADILLAC ESCALADE EXT - 2002 to 2006 CADILLAC ESCALADE EXT 1500 - 2000 to 2004 CADILLAC SEVILLE - 2004 to 2016 CADILLAC SRX - 2005 to 2011 CADILLAC STS - 2004 to 2009 CADILLAC XLR - 2013 to 2016 CADILLAC XTS - 2000 to 2002 CHEVROLET ALERO EXPORT - 2000 to 2005 CHEVROLET ASTRO - 2007 to 2013 CHEVROLET AVALANCHE - 2002 to 2006 CHEVROLET AVALANCHE 1500 - 2002 to 2006 CHEVROLET AVALANCHE 2500 - 2004 to 2006 CHEVROLET AVEO - 2009 to 2011 CHEVROLET AVEO - 2013 CHEVROLET AVEO - 2001 CHEVROLET B7 - 2000 CHEVROLET B7 MEDIUM DUTY - 2000 to 2005 CHEVROLET BLAZER - 2007 to 2009 CHEVROLET C SERIES - 2000 to 2002 CHEVROLET CAMARO - 2010 to 2016 CHEVROLET CAMARO - 2011 to 2016 CHEVROLET CAPRICE - 2008 CHEVROLET CAPTIVA - 2011 to 2015 CHEVROLET CAPTIVA - 2009 CHEVROLET CAPTIVA SPORT - 2000 to 2005 CHEVROLET CAVALIER - 2014 to 2016 CHEVROLET CHEVEROLET SS - 2000 CHEVROLET CHEVY VAN - 2015 to 2016 CHEVROLET CITY EXPRESS - 2004 to 2005 CHEVROLET CLASSIC - 2005 to 2010 CHEVROLET COBALT - 2004 to 2012 CHEVROLET COLORADO - 2014 CHEVROLET COLORADO - 2015 to 2016 CHEVROLET COLORADO - 2001 CHEVROLET CONVENTIONAL - 2003 CHEVROLET CONVENTIONAL - 2000 to 2016 CHEVROLET CORVETTE - 2011 to 2016 CHEVROLET CRUZE - 2005 CHEVROLET EPICA - 2005 to 2016 CHEVROLET EQUINOX - 2000 to 2016 CHEVROLET EXPRESS - 2016 CHEVROLET EXPRESS 4500 - 2004 to 2006 CHEVROLET F SERIES - 2000 CHEVROLET G SERIES - 2003 CHEVROLET G SERIES - 2001 to 2002 CHEVROLET G VAN BUS - 2004 to 2006 CHEVROLET G VAN BUS - 2001 CHEVROLET H SERIES - 2006 to 2011 CHEVROLET HHR - 2000 to 2016 CHEVROLET IMPALA - 2001 to 2002 CHEVROLET L SERIES - 2016 CHEVROLET LOW CAB FORWARD 3500 - 2000 to 2001 CHEVROLET LUMINA - 2002 CHEVROLET LUMINA - 2000 to 2002 CHEVROLET M SERIES - 2001 CHEVROLET M VAN - 2000 to 2016 CHEVROLET MALIBU - 2000 to 2001 CHEVROLET METRO - 2000 to 2007 CHEVROLET MONTE CARLO - 2014 to 2016 CHEVROLET N300 - 2004 to 2007 CHEVROLET OPTRA - 2016 CHEVROLET OPTRA - 2012 to 2014 CHEVROLET ORLANDO - 2000 to 2001 CHEVROLET P SERIES - 2000 to 2002 CHEVROLET PRIZM - 2000 to 2004 CHEVROLET S10 - 2006 to 2011 CHEVROLET SILVERADO 1500 - 2014 CHEVROLET SILVERADO 1500 - 2002 to 2005 CHEVROLET SILVERADO 1500 HD - 2000 to 2016 CHEVROLET SILVERADO 2500 - 2000 to 2001 CHEVROLET SILVERADO 3500 - 2013 CHEVROLET SILVERADO 3500 - 2012 to 2016 CHEVROLET SONIC - 2013 to 2016 CHEVROLET SPARK - 2014 to 2016 CHEVROLET SPARK EV - 2003 to 2006 CHEVROLET SSR - 2000 to 2016 CHEVROLET SUBURBAN - 2007 to 2009 CHEVROLET T SERIES - 2000 to 2016 CHEVROLET TAHOE - 2000 to 2004 CHEVROLET TRACKER - 2002 to 2009 CHEVROLET TRAILBLAZER - 2000 to 2001 CHEVROLET TRANS SPORT - 2009 to 2016 CHEVROLET TRAVERSE - 2013 to 2016 CHEVROLET TRAX - 2005 to 2009 CHEVROLET UPLANDER - 2000 CHEVROLET V SERIES - 2000 to 2005 CHEVROLET VENTURE - 2011 to 2016 CHEVROLET VOLT - 2000 CHEVROLET W SERIES - 2006 CHEVROLET W SERIES C3 3500 - 2001 to 2010 CHEVROLET W\-SERIES - 2007 to 2016 GMC ACADIA - 2007 to 2009 GMC C SERIES - 2004 to 2012 GMC CANYON - 2015 to 2016 GMC CANYON - 2000 to 2001 GMC ENVOY - 2002 to 2009 GMC ENVOY - 2006 GMC ENVOY XL - 2004 to 2005 GMC ENVOY XUV - 2004 to 2006 GMC F SERIES - 2000 GMC G SERIES - 2003 GMC G SERIES - 2000 GMC G VAN BUS - 2004 to 2006 GMC G VAN BUS - 2010 GMC G VAN BUS - 2001 to 2002 GMC GM - 2000 to 2004 GMC JIMMY - 2005 GMC JIMMY CLASSIC - 2000 to 2001 GMC M/L VAN - 2000 to 2005 GMC SAFARI - 2000 GMC SAFARI \(GMC\) - 2000 to 2016 GMC SAVANA - 2014 GMC SIERRA 1500 - 2004 to 2005 GMC SIERRA 1500 HD - 2004 to 2016 GMC SIERRA 2500 - 2007 to 2013 GMC SIERRA DENALI - 2015 to 2016 GMC SIERRA DENALI - 2000 to 2004 GMC SONOMA - 2000 GMC SUBURBAN - 2001 GMC SUBURBAN - 2010 to 2016 GMC TERRAIN - 2003 to 2010 GMC TOPKICK - 2004 to 2010 GMC W\-SERIES - 2000 to 2016 GMC YUKON - 2000 to 2013 GMC YUKON DENALI - 2004 to 2013 GMC YUKON DENALI XL - 2000 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2016 GMC YUKON XL - 2003 to 2010 HUMMER H2 - 2006 to 2010 HUMMER H3 - 2006 ISUZU 4500 SERIES - 2003 to 2008 ISUZU ASCENDER - 2009 ISUZU ASCENDER - 2000 ISUZU HOMBRE - 2010 ISUZU I\-290 - 2006 ISUZU I\-350 - 2000 to 2004 ISUZU RODEO - 2000 to 2002 ISUZU TROOPER - 2000 to 2004 OLDSMOBILE ALERO - 2000 OLDSMOBILE AURORA - 2001 to 2003 OLDSMOBILE AURORA - 2000 to 2004 OLDSMOBILE BRAVADA - 2000 to 2002 OLDSMOBILE INTRIGUE - 2000 to 2004 OLDSMOBILE SILHOUETTE - 2001 to 2005 PONTIAC AZTEK - 2000 to 2005 PONTIAC BONNEVILLE - 2000 to 2002 PONTIAC FIREBIRD - 2007 PONTIAC G3 - 2008 to 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2007 to 2010 PONTIAC G5 - 2005 to 2010 PONTIAC G6 - 2008 to 2010 PONTIAC G8 - 2000 to 2005 PONTIAC GRAND AM - 2000 to 2008 PONTIAC GRAND PRIX - 2004 to 2006 PONTIAC GTO - 2007 PONTIAC GTO - 2000 to 2004 PONTIAC MONTANA - 2005 to 2009 PONTIAC MONTANA - 2005 to 2006 PONTIAC PURSUIT - 2007 to 2009 PONTIAC PURSUIT - 2006 to 2010 PONTIAC SOLSTICE - 2000 to 2005 PONTIAC SUNFIRE - 2006 to 2009 PONTIAC TORRENT - 2000 to 2001 PONTIAC TRANS SPORT - 2003 to 2010 PONTIAC VIBE - 2005 PONTIAC WAVE - 2009 SAAB 9\-3 ## Recalls for the same vehicles and component - [2026089](/recalls/tc/2026089.md), 2026-02-26: Suspension - [26V113000](/recalls/nhtsa/26V113000.md), 2026-02-26: SUSPENSION:REAR - [2021785](/recalls/tc/2021785.md), 2021-12-22: Suspension - [21V00F000](/recalls/nhtsa/21V00F000.md), 2021-12-22: SUSPENSION:REAR - [2021510](/recalls/tc/2021510.md), 2021-08-12: Suspension - [21V633000](/recalls/nhtsa/21V633000.md), 2021-08-12: SUSPENSION:REAR - [20V764000](/recalls/nhtsa/20V764000.md), 2020-12-21: SUSPENSION:REAR - [2020615](/recalls/tc/2020615.md), 2020-12-10: Suspension - [2016190](/recalls/tc/2016190.md), 2016-04-28: Suspension - [16V256000](/recalls/nhtsa/16V256000.md), 2016-04-28: SUSPENSION:FRONT:CONTROL ARM ## Other bulletins for the same vehicles and component - [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - [18\-NA\-069](/bulletins/11017876.md), 2025-05-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set. - [18\-NA\-315](/bulletins/11017424.md), 2025-05-01, Service bulletin: SUSPENSION. This service bulletin advises the tech to only replace the shock that is bad and not all shocks. - [19\-NA\-255](/bulletins/11016944.md), 2025-04-10, Service bulletin: STRUCTURE:BODY. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting \(U.S. and Canada Only\). - [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin: SUSPENSION; WHEELS. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. - [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. - [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats. - [PIC6163D](/bulletins/11014046.md), 2025-02-10, Service bulletin: STRUCTURE:BODY. This Preliminary Information communication provides information to the technician about vehicles that have several fasteners, located on either side of the hood latch, appear to be loose. Do not tighten, or otherwise move these two fasteners. These fasteners are part of the front fascia support bracket. They have a preset gap by design, and they have Loctite applied to the threads of the fastener so that this preset gap does not change. - [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer. - [PIC6470A](/bulletins/11011383.md), 2024-12-05, Service bulletin: STRUCTURE:BODY. This Preliminary Information communicates a way to assist dealership technicians in diagnosing a Top Not Secure message on the DIC. JSON: [/v1/bulletins/10114894](/v1/bulletins/10114894) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIP5338&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10114894&vehicle=Service%20bulletin%20PIP5338)