# Service bulletin PIT5471

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10114874
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIT5471
- Manufacturer's date: 2015\-10\-09
- NHTSA component: STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT; EQUIPMENT

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that the lift\-gate actuator or strut that is going to be removed or replaced. If the actuator or strut comes loose off a ball stud after it has been reinstalled. Technician will need to replace the ball stud or ball stud w/bracket, the actuator or strut, and ensure the ball socket clips are properly orientated and seated to prevent it from reoccurring.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114874-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114874-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2015 to 2016 CADILLAC ESCALADE
- 2015 to 2016 CADILLAC ESCALADE ESV
- 2015 to 2016 CHEVROLET SUBURBAN
- 2015 to 2016 CHEVROLET TAHOE
- 2015 to 2016 GMC YUKON
- 2015 to 2016 GMC YUKON XL

## Recalls for the same vehicles and component

- [2014216](/recalls/tc/2014216.md), 2014-06-06: Accessories

## Other bulletins for the same vehicles and component

- [19\-NA\-255](/bulletins/11016944.md), 2025-04-10, Service bulletin: STRUCTURE:BODY. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting \(U.S. and Canada Only\).
- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats.
- [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [19\-NA\-255](/bulletins/11010566.md), 2024-11-15, Service bulletin: STRUCTURE:BODY. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting \(U.S. and Canada Only\).
- [23\-NA\-219](/bulletins/11009764.md), 2024-11-05, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- [PI0564F](/bulletins/10254239.md), 2024-05-06, Service bulletin: STRUCTURE. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
- [PI0564E](/bulletins/10254238.md), 2024-05-06, Service bulletin: STRUCTURE. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

JSON: [/v1/bulletins/10114874](/v1/bulletins/10114874)

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