# Service bulletin PIT5264B A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10114705 - Published by NHTSA: 2017\-08\-15 - Manufacturer's number: PIT5264B - Manufacturer's date: 2014\-11\-04 - NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\) ## NHTSA's summary This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn\-by\-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn\-By\-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10114705-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10114705-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2000 to 2002 BUICK CENTURY - 2004 to 2005 BUICK CENTURY - 2008 to 2015 BUICK ENCLAVE - 2013 to 2015 BUICK ENCORE - 2005 to 2015 BUICK LACROSSE - 2000 to 2002 BUICK LESABRE - 2004 to 2005 BUICK LESABRE - 2006 BUICK LESABRE - 2006 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2000 to 2002 BUICK PARK AVENUE - 2004 to 2005 BUICK PARK AVENUE - 2004 to 2007 BUICK RAINIER - 2000 to 2002 BUICK REGAL - 2004 BUICK REGAL - 2005 BUICK REGAL - 2011 to 2015 BUICK REGAL - 2002 BUICK RENDEZVOUS - 2004 to 2007 BUICK RENDEZVOUS - 2000 BUICK RIVIERA - 2005 to 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2015 BUICK VERANO - 2013 to 2015 CADILLAC ATS - 2000 to 2001 CADILLAC CATERA - 2004 to 2015 CADILLAC CTS - 2000 to 2002 CADILLAC DEVILLE - 2004 to 2005 CADILLAC DEVILLE - 2006 to 2011 CADILLAC DTS - 2000 to 2002 CADILLAC ELDORADO - 2014 to 2015 CADILLAC ELR - 2000 CADILLAC ESCALADE - 2002 CADILLAC ESCALADE - 2004 to 2015 CADILLAC ESCALADE - 2004 to 2015 CADILLAC ESCALADE ESV - 2007 to 2013 CADILLAC ESCALADE EXT - 2002 CADILLAC ESCALADE EXT 1500 - 2004 to 2006 CADILLAC ESCALADE EXT 1500 - 2000 to 2002 CADILLAC SEVILLE - 2004 CADILLAC SEVILLE - 2004 to 2015 CADILLAC SRX - 2005 to 2011 CADILLAC STS - 2004 to 2009 CADILLAC XLR - 2013 to 2015 CADILLAC XTS - 2000 to 2002 CHEVROLET ALERO EXPORT - 2000 to 2002 CHEVROLET ASTRO - 2004 to 2005 CHEVROLET ASTRO - 2007 to 2013 CHEVROLET AVALANCHE - 2002 CHEVROLET AVALANCHE 1500 - 2004 to 2006 CHEVROLET AVALANCHE 1500 - 2002 CHEVROLET AVALANCHE 2500 - 2004 to 2006 CHEVROLET AVALANCHE 2500 - 2004 to 2006 CHEVROLET AVEO - 2009 to 2011 CHEVROLET AVEO - 2013 CHEVROLET AVEO - 2001 CHEVROLET B7 - 2000 CHEVROLET B7 MEDIUM DUTY - 2000 to 2002 CHEVROLET BLAZER - 2004 to 2005 CHEVROLET BLAZER - 2007 to 2009 CHEVROLET C SERIES - 2000 to 2002 CHEVROLET CAMARO - 2010 to 2015 CHEVROLET CAMARO - 2011 to 2015 CHEVROLET CAPRICE - 2008 CHEVROLET CAPTIVA - 2011 to 2015 CHEVROLET CAPTIVA - 2009 CHEVROLET CAPTIVA SPORT - 2000 to 2002 CHEVROLET CAVALIER - 2004 to 2005 CHEVROLET CAVALIER - 2014 to 2015 CHEVROLET CHEVEROLET SS - 2000 CHEVROLET CHEVY VAN - 2015 CHEVROLET CITY EXPRESS - 2004 to 2005 CHEVROLET CLASSIC - 2005 to 2010 CHEVROLET COBALT - 2004 to 2012 CHEVROLET COLORADO - 2015 CHEVROLET COLORADO - 2001 CHEVROLET CONVENTIONAL - 2000 to 2002 CHEVROLET CORVETTE - 2004 to 2015 CHEVROLET CORVETTE - 2011 to 2015 CHEVROLET CRUZE - 2005 CHEVROLET EPICA - 2005 to 2015 CHEVROLET EQUINOX - 2000 to 2002 CHEVROLET EXPRESS - 2004 to 2015 CHEVROLET EXPRESS - 2004 to 2006 CHEVROLET F SERIES - 2000 CHEVROLET G SERIES - 2001 to 2002 CHEVROLET G VAN BUS - 2004 to 2006 CHEVROLET G VAN BUS - 2001 CHEVROLET H SERIES - 2006 to 2011 CHEVROLET HHR - 2000 to 2002 CHEVROLET IMPALA - 2004 to 2015 CHEVROLET IMPALA - 2001 to 2002 CHEVROLET L SERIES - 2000 to 2001 CHEVROLET LUMINA - 2002 CHEVROLET LUMINA - 2000 to 2002 CHEVROLET M SERIES - 2001 CHEVROLET M VAN - 2000 to 2002 CHEVROLET MALIBU - 2004 to 2015 CHEVROLET MALIBU - 2000 to 2001 CHEVROLET METRO - 2000 to 2002 CHEVROLET MONTE CARLO - 2004 to 2007 CHEVROLET MONTE CARLO - 2004 to 2007 CHEVROLET OPTRA - 2016 CHEVROLET OPTRA - 2012 to 2014 CHEVROLET ORLANDO - 2000 to 2001 CHEVROLET P SERIES - 2000 to 2002 CHEVROLET PRIZM - 2000 to 2002 CHEVROLET S10 - 2004 CHEVROLET S10 - 2006 to 2011 CHEVROLET SILVERADO 1500 - 2014 CHEVROLET SILVERADO 1500 - 2002 CHEVROLET SILVERADO 1500 HD - 2004 to 2005 CHEVROLET SILVERADO 1500 HD - 2000 to 2002 CHEVROLET SILVERADO 2500 - 2004 to 2015 CHEVROLET SILVERADO 2500 - 2000 to 2001 CHEVROLET SILVERADO 3500 - 2013 CHEVROLET SILVERADO 3500 - 2012 to 2015 CHEVROLET SONIC - 2013 to 2015 CHEVROLET SPARK - 2014 to 2015 CHEVROLET SPARK EV - 2004 to 2006 CHEVROLET SSR - 2000 to 2002 CHEVROLET SUBURBAN - 2004 to 2015 CHEVROLET SUBURBAN - 2007 to 2009 CHEVROLET T SERIES - 2000 to 2002 CHEVROLET TAHOE - 2004 to 2015 CHEVROLET TAHOE - 2000 to 2002 CHEVROLET TRACKER - 2004 CHEVROLET TRACKER - 2002 CHEVROLET TRAILBLAZER - 2004 to 2009 CHEVROLET TRAILBLAZER - 2000 to 2001 CHEVROLET TRANS SPORT - 2009 to 2015 CHEVROLET TRAVERSE - 2013 to 2015 CHEVROLET TRAX - 2005 to 2009 CHEVROLET UPLANDER - 2000 CHEVROLET V SERIES - 2000 to 2002 CHEVROLET VENTURE - 2004 to 2005 CHEVROLET VENTURE - 2011 to 2015 CHEVROLET VOLT - 2000 CHEVROLET W SERIES - 2006 CHEVROLET W SERIES C3 3500 - 2001 to 2002 CHEVROLET W\-SERIES - 2004 to 2010 CHEVROLET W\-SERIES - 2007 to 2015 GMC ACADIA - 2007 to 2009 GMC C SERIES - 2004 to 2012 GMC CANYON - 2015 GMC CANYON - 2000 to 2001 GMC ENVOY - 2002 GMC ENVOY - 2004 to 2009 GMC ENVOY - 2006 GMC ENVOY XL - 2004 to 2005 GMC ENVOY XUV - 2004 to 2006 GMC F SERIES - 2000 GMC G SERIES - 2000 GMC G VAN BUS - 2004 to 2006 GMC G VAN BUS - 2010 GMC G VAN BUS - 2001 to 2002 GMC GM - 2000 to 2002 GMC JIMMY - 2004 GMC JIMMY - 2005 GMC JIMMY CLASSIC - 2000 to 2001 GMC M/L VAN - 2000 to 2002 GMC SAFARI - 2004 to 2005 GMC SAFARI - 2000 GMC SAFARI \(GMC\) - 2000 to 2002 GMC SAVANA - 2004 to 2015 GMC SAVANA - 2014 GMC SIERRA 1500 - 2004 to 2005 GMC SIERRA 1500 HD - 2004 to 2015 GMC SIERRA 2500 - 2007 to 2013 GMC SIERRA DENALI - 2015 GMC SIERRA DENALI - 2000 to 2002 GMC SONOMA - 2004 GMC SONOMA - 2000 GMC SUBURBAN - 2001 GMC SUBURBAN - 2010 to 2015 GMC TERRAIN - 2004 to 2010 GMC TOPKICK - 2004 to 2010 GMC W\-SERIES - 2000 to 2002 GMC YUKON - 2004 to 2015 GMC YUKON - 2000 to 2002 GMC YUKON DENALI - 2004 to 2013 GMC YUKON DENALI - 2004 to 2013 GMC YUKON DENALI XL - 2000 to 2002 GMC YUKON XL - 2004 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 GMC YUKON XL - 2004 to 2010 HUMMER H2 - 2006 to 2010 HUMMER H3 - 2006 ISUZU 4500 SERIES - 2000 to 2002 OLDSMOBILE ALERO - 2004 OLDSMOBILE ALERO - 2000 OLDSMOBILE AURORA - 2001 to 2002 OLDSMOBILE AURORA - 2000 to 2002 OLDSMOBILE BRAVADA - 2004 OLDSMOBILE BRAVADA - 2000 to 2002 OLDSMOBILE INTRIGUE - 2000 to 2002 OLDSMOBILE SILHOUETTE - 2004 OLDSMOBILE SILHOUETTE - 2001 to 2002 PONTIAC AZTEK - 2004 to 2005 PONTIAC AZTEK ## Recalls for the same vehicles and component - [13V463000](/recalls/nhtsa/13V463000.md), 2013-09-26: EQUIPMENT:OTHER:LABELS - [04V132000](/recalls/nhtsa/04V132000.md), 2004-03-18: EQUIPMENT:OTHER:LABELS - [03V250000](/recalls/nhtsa/03V250000.md), 2003-07-15: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [00V432000](/recalls/nhtsa/00V432000.md), 2000-12-19: EQUIPMENT:OTHER:LABELS - [00V258001](/recalls/nhtsa/00V258001.md), 2000-09-08: EQUIPMENT:OTHER:LABELS ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0663F](/bulletins/10253595.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match. - [PI0663E](/bulletins/10253594.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match. - [PI0663D](/bulletins/10253593.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match. - [PI0663C](/bulletins/10253592.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match. - [PI0663B](/bulletins/10253591.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match. 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