# Service bulletin PIC6093

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10114554
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC6093
- Manufacturer's date: 2015\-05\-15
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This Preliminary Information communication provides information to the technician of a service column lock message with a possible diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms \(power mode changes to ACC or RUN\) 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the above scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114554-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114554-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Trouble codes named

B2897

## Vehicles listed

- 2013 to 2014 CADILLAC ATS
- 2014 CADILLAC CTS
- 2013 CADILLAC XTS

## Other bulletins for the same vehicles and component

- [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIP5129B](/bulletins/10253369.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engine Exchange Program for 2014 Model Year Has Ended.
- [PIC6541](/bulletins/10253078.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
- [PIE0291A](/bulletins/10252899.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engineering Information.
- [PIE0291](/bulletins/10252898.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Engineering Information.
- [PIC5929A](/bulletins/10252866.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tire Learning Active Message On At Startup
- [PIC5929](/bulletins/10252865.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tire Learning Active Message on at Startup.
- [PIC5928](/bulletins/10252864.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. product feedback on the new 2014 Cadillac CTS Sedan.

JSON: [/v1/bulletins/10114554](/v1/bulletins/10114554)

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