# Service bulletin PIC6012A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10114550
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC6012A
- Manufacturer's date: 2015\-05\-15
- NHTSA component: STEERING: STEERING WHEEL/HANDLE BAR; SUSPENSION:FRONT

## NHTSA's summary

This Preliminary Information communication provides information to the technician for a vibration felt through the steering wheel during a parking lot maneuver normally when turning left into a parking spot with the steering close to the end of travel with the vehicle speed between 3 to 4 miles per hour. The vehicle could have diagnostic trouble code C055C symptom code 00 along with the condition. The technician is to program the Power Steering Control module with the latest software available in TIS2Web.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114550-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114550-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Suspension, Steering column and wheel

## Trouble codes named

C055C

## Vehicles listed

- 2014 CADILLAC CTS

## Other bulletins for the same vehicles and component

- [18207 01](/bulletins/10212573.md), 2022-05-31, Service bulletin: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN; STEERING. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. \*\* Revised Parts Information \*\*
- [18207](/bulletins/10212570.md), 2022-05-31, Service bulletin: POWER TRAIN; STEERING:ELECTRIC POWER ASSIST SYSTEM; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; WHEELS; STEERING; AIR BAGS; ENGINE AND ENGINE COOLING; STEERING:COLUMN. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
- [PIC6025D](/bulletins/10160993.md), 2019-06-10, Service bulletin: STEERING; STEERING: STEERING WHEEL/HANDLE BAR. This Preliminary Information communication provides the technician with a diagnostic tip for vehicles with intermittent no crack with a "Turn Steering Wheel Start Vehicle Again". If there is a Diagnostic Trouble Code B305A stored history in the Body Control Module it may have been caused by a bound up steering wheel. Review the owner?s manual Starting the Vehicle Messages section with the customer.
- [PIC6025](/bulletins/10112249.md), 2017-08-15, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN; STEERING. This Preliminary Information communication provides information to the technician about vehicles that has an intermittent no crank with a "Turn Steering Wheel Start Vehicle Again" message. If the steering is bound up so the column lock cannot retract when the vehicle start button is pressed the Body Control Module will not allow the vehicle to start. Dealer should review the owner's manual description for this message in the Starting the Vehicle Messages section which states: "TURN STEERING WHEEL START VEHICLE AGAIN" with the customer.
- [PIC\-6025\-A](/bulletins/10078913.md), 2016-08-25, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC TIP FOR VEHICLES WITH INTERMITTENT NO CRACK WITH A "TURN STEERING WHEEL START VEHICLE AGAIN". IF THERE IS A DIAGNOSTIC TROUBLE CODE B305A STORED HISTORY IN THE BODY CONTROL MODULE IT MAY HAVE BEEN CAUSED BY A BOUND UP STEERING WHEEL. REVIEW THE OWNER’S MANUAL STARTING THE VEHICLE MESSAGES SECTION WITH THE CUSTOMER.

JSON: [/v1/bulletins/10114550](/v1/bulletins/10114550)

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