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Service bulletin PIP5293

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114537
Published by NHTSA2017-08-15
Manufacturer's numberPIP5293
Manufacturer's date2015-05-13
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This Preliminary Information communication provides information to the technician when the customer complaint on a noise from the transmission when the engine starts. The noise may be a clunk with a bump sensation. This condition may be caused by turning the engine off and then quickly restarting it. The transmission control module doesn?t have adequate time to power down and the 1-2-7-8-R along with the 1-2-3-4-5-R clutches will apply at maximum line pressure causing this concern. This is considered normal operation if the transmission control module is not allowed to power down before restarting the engine. The transmission control module needs the transmission to be placed in park the ignition turned off and the door opened and closed. After closing the door the transmission control module requires 2 minutes before the engine should be restarted. If the concern is present and duplicated after following the power down procedure the General Motors Technical Assistance Center for further direction.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
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PIP4902Q2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
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21NA0102021-03-01. Service bulletin. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
16NA0192021-02-01. Service bulletin. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
16NA2052020-09-28. Service bulletin. This Technical bulletin provides a procedure to correct a customer concern of Blu-Ray Movies Do Not Start After Play Icon Selected on Menu.
DOR-G9Z8V-122019-12-09. Service bulletin. This SKU is a Fuel Pump Driver Module. The customer communication requested return of unsold inventory to inspect the software. The software may have a fault where the readiness monitors are stuck in the not-ready or incomplete position. The readiness monitors will not cause performance or emissions issues but will prevent the emissions scanning tools from confirming the module is performing correctly, causing the vehicle to fail state required emissions tests.