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Service bulletin PIT5397

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114452
Published by NHTSA2017-08-15
Manufacturer's numberPIT5397
Manufacturer's date2015-04-06
NHTSA componentSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have a rear HVAC and/or rear heated seats will change settings, or that the rear HVAC controls are too sensitive. Technician will need to replace the rear Heater-Vent-Air Conditioning control with updated part number 23259519.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20144372014-10-07. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIT5284A2023-12-04. Service bulletin. Rattle Noise From Second Row Seat.
17NA3082021-12-20. Service bulletin. This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.
17NA3082020-08-10. Service bulletin. This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.
PIT5434D2020-01-21. Service bulletin. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.
18NA3772019-05-20. Service bulletin. This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.
17NA3082019-05-13. Service bulletin. This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.
060850009J2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
18NA3772019-03-25. Service bulletin. This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.
PIT5434C2019-03-18. Service bulletin. This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.