# Service bulletin PIT5369

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10114391
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIT5369
- Manufacturer's date: 2015\-02\-09
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have an engine will crank or turn over but will not start and/or once the engine is running the Service Engine Soon Malfunction Indicator Lamp will illuminate. Technician may find Diagnostic Trouble Codes U0100 and U1000 in multiple high speed modules and the Body Control Module may have B2190 or B2193 as well. Please assure the customer this concern will not cause a walk home. At this time engineering is aware of the concern and working towards a resolution.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114391-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10114391-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Trouble codes named

B2190, B2193, U0100, U1000

## Vehicles listed

- 2015 CHEVROLET CITY EXPRESS

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIP5632G](/bulletins/10230683.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
- [PIP4902Q](/bulletins/10230682.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
- [16NA019](/bulletins/10186058.md), 2021-02-01, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
- [PIT5236K](/bulletins/10157041.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over\-the\-Air version. If the Firmware Over\-the\-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over\-the\-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
- [PIP4723C](/bulletins/10157018.md), 2019-04-08, Service bulletin: EQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- [090604026N](/bulletins/10137344.md), 2018-05-21, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
- [05\-08\-46\-009D](/bulletins/10135418.md), 2018-05-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System \(U.S. and Canada only\).
- [PIT5264A](/bulletins/10135337.md), 2018-05-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn\-by\-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn\-By\-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- [PIT5468](/bulletins/10127246.md), 2018-01-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

JSON: [/v1/bulletins/10114391](/v1/bulletins/10114391)

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