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Service bulletin G-177384

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114220
Published by NHTSA2017-08-15
Manufacturer's numberG-177384
Manufacturer's date2013-10-18
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

13324 - Customer Satisfaction. Certain vehicles may have an incorrect calibration in the instrument cluster. This will cause the speedometer needle to read 8 mph lower than the actual vehicle speed. A speedometer needle reading below zero during vehicle idle is evidence of this condition. Dealers are to inspect and, if necessary, replace the instrument cluster.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
CHEVROLET IMPALA2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT4720C2023-12-26. Service bulletin. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
PIT4720C2023-11-20. Service bulletin. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
07-08-49-020R2023-10-18. Service bulletin. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020J2021-04-20. Service bulletin. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
070849020M2021-04-16. Service bulletin. IPC Odometer Programming Method Quick Reference Guide
060089029T2020-06-22. Service bulletin. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060089029S2020-06-22. Service bulletin. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5894A2019-04-08. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have multiple Instrument Panel Cluster warning indicators on and/or warning messages being displayed on the Driver Information Center. Technician may find Diagnostic Trouble Codes U0073, U0077, U0078, U0121, U0126, U0151, U0155, U0164, U0186, U0415, U0422, and U0428. Technician will need to inspect for a pinch DLC branch in the Instrument Panel harness behind the Instrument Panel Carrier.
PI1383A2018-05-21. Service bulletin. This preliminary informational bulletin provides repair information on instrument cluster reprogramming to correct a customer concern of DIC message of ?Service Front Camera? or ?Tire Learning Active? at start up.