WenmarOpen by Wenmar Pro

Service bulletin PIP5248C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114085
Published by NHTSA2017-08-15
Manufacturer's numberPIP5248C
Manufacturer's date2017-07-20
NHTSA componentSUSPENSION:FRONT:WHEEL BEARING; ENGINE

NHTSA's summary

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Suspension, Wheel bearing

Vehicles listed
CADILLAC CTS2017
CADILLAC CTS-V2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE2015, 2016, 2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017
CHEVROLET TAHOE2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
174562018-05-21. Service bulletin. 17456 - Customer Satisfaction Program. Certain vehicles may have a condition in which the rear wheel hub nut could become loose due to the rear wheel hub nut retainer not being formed properly. If the hub nut loosens, the StabiliTrak message may be displayed in the driver information center (DIC) and the traction control indicator may illuminate, axle fluid may leak from the axle seal area, and rear axle housing damage could occur. Replace the hub nut retainer. Inspect the axle tube threads for damage and repair if necessary.
PIP51962016-06-09. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.