# Service bulletin PIP5501A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10114067
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIP5501A
- Manufacturer's date: 2017\-07\-10
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a \“Driver Door Open Prime\” \(DDOP\) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input \(during vehicle door unlock\), initializes the Electronic Throttle Control \(ETC\) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state \(new dealer stock or extended radio operation with the engine off\).Run the engine for 1 minute, soak the vehicle for 5 hours \(required to re\-initialize the DDOP\) and verify that the P2101 does not reset.Return the vehicle to the customer

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10114067-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10114067-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system, Equipment and accessories, 12\-volt battery

## Trouble codes named

P2101

## Vehicles listed

- 2017 CADILLAC ESCALADE ESV
- 2017 CHEVROLET SILVERADO
- 2017 CHEVROLET SUBURBAN
- 2017 CHEVROLET TAHOE
- 2017 GMC SIERRA
- 2017 GMC YUKON DENALI

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [20NA132](/bulletins/10205059.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- [21NA158](/bulletins/10200150.md), 2021-08-09, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This service bulletin provides information on High Voltage Battery Module Replacement.
- [150603002H](/bulletins/10190339.md), 2021-04-16, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage \(CCA\) ratings and type are critical for proper test results when using the EL\-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
- [17\-NA\-327](/bulletins/10190313.md), 2021-04-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History \(GWM/IVH\). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re\-configuration" and operational evaluation.
- [18NA161](/bulletins/10168185.md), 2019-11-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B\+ to shield and testing for a faulty battery.
- [030603004Y](/bulletins/10160132.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- [150603002G](/bulletins/10159578.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
- [030603004V](/bulletins/10159570.md), 2019-05-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- [110849001Z](/bulletins/10158865.md), 2019-04-22, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center \(DIC\) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

JSON: [/v1/bulletins/10114067](/v1/bulletins/10114067)

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