Service bulletin 17-NA-010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10113997
Published by NHTSA	2017-08-15
Manufacturer's number	17-NA-010
Manufacturer's date	2017-04-19
NHTSA component	AIR BAGS

NHTSA's summary

This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags

Vehicles listed
CHEVROLET IMPALA	2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V465000	2015-07-24. AIR BAGS
2015325	2015-07-22. Airbag
14V518000	2014-08-28. AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
120941002A	2023-12-11. Service bulletin. Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
120941002B	2023-12-04. Service bulletin. Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
PIC5650J	2021-09-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
N192216430	2020-03-23. Service bulletin. Special Coverage. Some vehicles may have a condition where the electrical wires leading to the passenger presence sensing mat in the passenger?s front seat, may become disconnected over time, as a result of repeated seat usage. If this condition occurs, regardless of whether the front passenger seat is occupied, multiple airbag warnings will be provided. A Service Airbag message will be provided in the Driver Information Center (DIC), the airbag warning light will be illuminated, and the front passenger airbag will indicate that it is OFF. When this condition occurs, the front passenger airbag may be suppressed and fail to deploy when commanded. Dealers are to replace the PPS sensor. The repairs will be made at no charge to the customer.
PIE0485A	2019-03-25. Service bulletin. This engineering informational bulletin is requesting information from the field on DTC B0074-0D set or stored in history and the air bag light on and/or intermittently on.
17NA010	2019-03-18. Service bulletin. This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.
12-09-41-002B	2018-06-11. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
PIE0407B	2018-06-11. Service bulletin. This engineering information ends the need for information from the field on vehicles that have the condition of Service Air Bag Indicator Illuminated and DTC B0081 and/or B0074-0D Set.
17NA010	2018-06-04. Service bulletin. This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.
12-09-41-002B	2018-05-29. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.