# Service bulletin PIP4992C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10113966
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIP4992C
- Manufacturer's date: 2016\-03\-30
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

This Preliminary Information communication provides information to the technician some vehicles may have a drive motor generator, battery control module and cooling fan may become inoperative due to low system voltage. There may have been a charging system message, battery warning lamp or service hybrid system message displayed and may have Diagnostic Trouble Code P0C32 and or P0A7E. If the voltage level drops to a predetermined level approximately 9 direct current volts use Global Diagnostic System 2 to command the battery pack cooling fan motor on to make sure it operates. If the fan does not operate it will need to be replaced. Technician may need to run the vehicle through several drive cycles to ensure that there is not another root cause for the low voltage condition. Technician will need to reprogram the generator control module.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10113966-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10113966-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery, Software

## Trouble codes named

P0A7E, P0C32

## Vehicles listed

- 2012 to 2016 BUICK LACROSSE
- 2012 to 2016 BUICK REGAL
- 2014 CHEVROLET IMPALA
- 2013 to 2014 CHEVROLET MALIBU

## Recalls for the same vehicles and component

- [13V097000](/recalls/nhtsa/13V097000.md), 2013-03-15: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION
- [12V224000](/recalls/nhtsa/12V224000.md), 2012-05-18: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [PIP5146](/bulletins/10253405.md), 2024-04-22, Service bulletin: SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:SOFTWARE. Chatter Or Bind Feel On Turns.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5074H](/bulletins/10247061.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. J\-35616\-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
- [PIT5074G](/bulletins/10247060.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Terminal Test Probe And Replacement Terminal.
- [PIC5687C](/bulletins/10246982.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Checking Smartphone Bluetooth Software Update Status
- [PIC5656A](/bulletins/10246973.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Outside Ambient Temperature Display Missing.
- [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues
- [130089003](/bulletins/10246614.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Vehicle Software Enhancements
- [1408117001a](/bulletins/10246506.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; UNKNOWN OR OTHER. Unable to Clear BCM DTCs After Completing Repair
- [12238D](/bulletins/10245861.md), 2023-12-04, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. Loss of Battery Charge ? Inspect Generator Control Module

JSON: [/v1/bulletins/10113966](/v1/bulletins/10113966)

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