# Service bulletin PI0390A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10113640
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PI0390A
- Manufacturer's date: 2015\-05\-08
- NHTSA component: FUEL SYSTEM, GASOLINE

## NHTSA's summary

This preliminary informational bulletin provides information that a customer concern of a vehicle fuels slowly, cannot refuel or fuel pump shuts off before tank is full, is operator related and no repairs should be attempted to correct this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10113640-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10113640-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Vehicles listed

- 2014 to 2016 CADILLAC ELR
- 2011 to 2015 CHEVROLET VOLT

## Other bulletins for the same vehicles and component

- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [25\-NA\-065](/bulletins/11017173.md), 2025-04-24, Service bulletin: STEERING; SERVICE BRAKES; FUEL/PROPULSION SYSTEM. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- [18\-NA\-180](/bulletins/11013239.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11012678.md), 2025-01-08, Service bulletin: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11011896.md), 2024-12-17, Service bulletin: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11008893.md), 2024-10-09, Service bulletin: FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [04\-06\-04\-051I](/bulletins/11004727.md), 2024-07-16, Service bulletin: FUEL/PROPULSION SYSTEM. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- [18\-NA\-236](/bulletins/11000361.md), 2024-05-24, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This bulletin provides information for dealers/technicians on the Lithium\-Ion battery section and small pack exchange procedure.
- [PIP5596A](/bulletins/10253061.md), 2024-04-15, Service bulletin: SERVICE BRAKES; FUEL SYSTEM, GASOLINE. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

JSON: [/v1/bulletins/10113640](/v1/bulletins/10113640)

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