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Service bulletin PI0390A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113640
Published by NHTSA2017-08-15
Manufacturer's numberPI0390A
Manufacturer's date2015-05-08
NHTSA componentFUEL SYSTEM, GASOLINE

NHTSA's summary

This preliminary informational bulletin provides information that a customer concern of a vehicle fuels slowly, cannot refuel or fuel pump shuts off before tank is full, is operator related and no repairs should be attempted to correct this condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
CADILLAC ELR2014, 2015, 2016
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-01-08. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802024-12-17. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802024-10-09. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
04-06-04-051I2024-07-16. Service bulletin. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
18-NA-2362024-05-24. Service bulletin. This bulletin provides information for dealers/technicians on the Lithium-Ion battery section and small pack exchange procedure.
PIP5596A2024-04-15. Service bulletin. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.