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Service bulletin PIC6218B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113478
Published by NHTSA2017-08-15
Manufacturer's numberPIC6218B
Manufacturer's date2017-02-24
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Heating and air conditioning, Software

Vehicles listed
BUICK ENCORE2017
BUICK ENVISION2017
BUICK LACROSSE2017
CADILLAC ATS2017
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2017
CADILLAC ESCALADE ESV2017
CADILLAC XT52017
CADILLAC XTS2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2017
CHEVROLET CORVETTE2017
CHEVROLET CRUZE2017
CHEVROLET IMPALA2017
CHEVROLET MALIBU2017
CHEVROLET SILVERADO2017
CHEVROLET SUBURBAN2017
CHEVROLET VOLT2017
GMC ACADIA2017
GMC CANYON2017
GMC SIERRA2017
GMC YUKON DENALI2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIP5632G2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
N1821913002022-05-31. Service bulletin. Customer Satisfaction. In certain vehicles, certain types of off-road use can, in rare cases, cause the vehicle?s roof-rail air bags and seat belt pretensioners to deploy. Dealers will reprogram the sensing and diagnostic module (SDM) with updated software.
17206-22021-04-29. Service bulletin. Certain 2017 model year Cadillac CTS and CTS-V vehicles need to be reprogrammed with an updated software package. This new software package will provide changes to the radio to help the climate control system and certain audio features, including Wi-Fi password recognition, continue to function properly. Also, if equipped with the Forward Collision Alert (FCA) system, this update will provide enhanced menu options.
15-NA-0832021-04-20. Service bulletin. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM
21NA0102021-03-01. Service bulletin. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
16NA0192021-02-01. Service bulletin. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
18NA3322020-11-30. Service bulletin. This Bulletin provides a procedure to reprogram ECM to correct a condition of the MIL On, DTC P2097 Set.
20NA1812020-10-26. Service bulletin. This technical bulletin provides a procedure to program the ECM if found the cause of the customers complaint.