# Service bulletin PIC6086C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10113408
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: PIC6086C
- Manufacturer's date: 2017\-02\-08
- NHTSA component: VISIBILITY:WINDSHIELD; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

## NHTSA's summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10113408-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10113408-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Mirrors, Windshield

## Vehicles listed

- 2013 to 2017 BUICK ENCORE
- 2013 to 2017 CADILLAC ATS
- 2014 to 2017 CADILLAC CTS
- 2014 to 2017 CADILLAC ELR
- 2015 CADILLAC ESCALADE
- 2015 CADILLAC ESCALADE ESV
- 2013 to 2016 CADILLAC SRX
- 2013 to 2017 CADILLAC XTS
- 2015 to 2017 CHEVROLET SUBURBAN
- 2015 to 2017 CHEVROLET TAHOE
- 2015 to 2017 GMC YUKON
- 2015 to 2017 GMC YUKON XL

## Recalls for the same vehicles and component

- [17V033000](/recalls/nhtsa/17V033000.md), 2017-01-12: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

## Other bulletins for the same vehicles and component

- [PIE0269](/bulletins/10252871.md), 2024-04-08, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; SEATS. Engineering Information.
- [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues
- [130843002](/bulletins/10245797.md), 2023-12-04, Service bulletin: STRUCTURE; VISIBILITY:WINDSHIELD. Information on Windshield Multifunction Sensor Mount Bracket Cover Replacement
- [PI1187C](/bulletins/10201125.md), 2021-09-07, Service bulletin: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR. Information on Inside Rear view Mirror and Camera Loose
- [PI1187C](/bulletins/10190535.md), 2021-04-21, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
- [17348](/bulletins/10159298.md), 2019-04-30, Service bulletin: VISIBILITY:WINDSHIELD; ELECTRICAL SYSTEM. 17348 \- Service Update. Certain vehicles may be missing a strip of windshield urethane at the bottom of the windshield on the passenger?s side of the vehicle. This is causing water damage and electrical issues. Perform water test to check and replace windshield if necessary.
- [18NA362](/bulletins/10154993.md), 2019-03-25, Service bulletin: VISIBILITY:WINDSHIELD; STRUCTURE. This technical bulletin provides repair information to correct a customer concern of a wind noise and/or water leak at front roof or windshield, water running down interior A\-pillar.
- [PIC6086E](/bulletins/10149057.md), 2018-11-26, Service bulletin: VISIBILITY; VISIBILITY:WINDSHIELD. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
- [100864002D](/bulletins/10139280.md), 2018-06-04, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non\-warranty.
- [060089026N](/bulletins/10139278.md), 2018-06-04, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:BODY:DOOR; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\); VISIBILITY:WINDSHIELD; ELECTRONIC STABILITY CONTROL \(ESC\). This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

JSON: [/v1/bulletins/10113408](/v1/bulletins/10113408)

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