# Service bulletin GCUS\-3\-854

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10113387
- Published by NHTSA: 2017\-08\-15
- Manufacturer's number: GCUS\-3\-854
- Manufacturer's date: 2017\-02\-23
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

14648A \- Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10113387-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10113387-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Labels and manuals

## Vehicles listed

- 2009 BUICK ENCLAVE
- 2010 BUICK LACROSSE
- 2008 to 2010 CADILLAC CTS
- 2009 to 2010 CADILLAC SRX
- 2009 to 2010 CADILLAC STS
- 2009 CADILLAC XLR
- 2010 CHEVROLET CAMARO
- 2009 CHEVROLET COBALT
- 2009 to 2010 CHEVROLET CORVETTE
- 2009 to 2010 CHEVROLET EQUINOX
- 2009 CHEVROLET HHR
- 2009 to 2010 CHEVROLET SILVERADO
- 2009 CHEVROLET SUBURBAN
- 2009 CHEVROLET TAHOE
- 2009 CHEVROLET TRAVERSE
- 2009 GMC ACADIA
- 2009 to 2010 GMC SIERRA
- 2010 GMC TERRAIN
- 2009 GMC YUKON
- 2009 GMC YUKON XL
- 2009 PONTIAC G5
- 2009 PONTIAC G8
- 2009 PONTIAC TORRENT
- 2009 to 2010 SAAB 9\-5
- 2009 SATURN ASTRA
- 2009 SATURN OUTLOOK
- 2009 SATURN VUE

## Recalls for the same vehicles and component

- [2019463](/recalls/tc/2019463.md), 2019-09-19: Electrical
- [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT
- [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [2014379](/recalls/tc/2014379.md), 2014-09-09: Electrical
- [14V540000](/recalls/nhtsa/14V540000.md), 2014-09-09: ELECTRICAL SYSTEM:IGNITION
- [2014277](/recalls/tc/2014277.md), 2014-07-03: Electrical
- [2014273](/recalls/tc/2014273.md), 2014-07-02: Electrical
- [14V407000](/recalls/nhtsa/14V407000.md), 2014-07-02: ELECTRICAL SYSTEM
- [14V394000](/recalls/nhtsa/14V394000.md), 2014-07-02: ELECTRICAL SYSTEM:IGNITION
- [2014243](/recalls/tc/2014243.md), 2014-06-20: Electrical

## Other bulletins for the same vehicles and component

- [23\-NA\-001](/bulletins/11017252.md), 2025-04-28, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- [PIT5962B](/bulletins/11011805.md), 2024-12-12, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- [20\-NA\-132](/bulletins/11010421.md), 2024-11-09, Service bulletin: ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIP4723J](/bulletins/11009156.md), 2024-10-25, Service bulletin: ELECTRICAL SYSTEM. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- [PIC5650L](/bulletins/11007196.md), 2024-09-06, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- [09\-06\-04\-026Y](/bulletins/11007116.md), 2024-09-05, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- [General Communication](/bulletins/11006621.md), 2024-08-26, Service campaign: ELECTRICAL SYSTEM. Vehicle Wide Programming \(VWP\) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules \(with some exceptions\). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- [PIP5569B](/bulletins/11006293.md), 2024-08-13, Service bulletin: ELECTRICAL SYSTEM. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
- [PIT5195H](/bulletins/11006274.md), 2024-08-13, Service bulletin: ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is \+/\- 2 MPH at any given speed when looking straight at the needle.
- [18\-NA\-125](/bulletins/11002441.md), 2024-06-28, Service bulletin: ENGINE; ELECTRICAL SYSTEM. This service bulletin provides information for engine oil life monitor operation calculation.

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